Jerrica Greer
Erick ,OK
Overview
11
11
years of professional experience
Work History
Front Desk Receptionist
Premiere Vision
05.2023 - 10.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Completed all tasks in compliance with company policies and procedures.
Cashed/ Assistant Manager
Simple Simon’s Pizza
02.2016 - 10.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Catering Server
Somekindacatering
02.2013 - 08.2016
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Enhanced guest experience by providing exceptional service during catered events.
- Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Loaded and unloaded delivery van carefully to maximize efficiency.
- Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.
- Utilized proper food handling techniques to establish safety and quality of food served.
Education
GED -
Erick High School
Erick, OKSkills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Data entry
- Problem-solving skills
- Team collaboration
- Scheduling
- Appointment scheduling
- Scheduling appointments
- Office organization
- Filing
Timeline
Front Desk Receptionist
Premiere Vision
05.2023 - 10.2023
Cashed/ Assistant Manager
Simple Simon’s Pizza
02.2016 - 10.2018
Catering Server
Somekindacatering
02.2013 - 08.2016
GED -
Erick High School