Overview
Work History
Education
Skills
Timeline
Generic

Jerrica Greer

Erick ,OK

Overview

11
11
years of professional experience

Work History

Front Desk Receptionist

Premiere Vision
05.2023 - 10.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Completed all tasks in compliance with company policies and procedures.

Cashed/ Assistant Manager

Simple Simon’s Pizza
02.2016 - 10.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Catering Server

Somekindacatering
02.2013 - 08.2016
  • Assisted in event setup and teardown, ensuring a smooth transition between functions.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Enhanced guest experience by providing exceptional service during catered events.
  • Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
  • Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
  • Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
  • Loaded and unloaded delivery van carefully to maximize efficiency.
  • Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.
  • Utilized proper food handling techniques to establish safety and quality of food served.

Education

GED -

Erick High School
Erick, OK

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Cash handling
  • Telephone etiquette
  • Data entry
  • Problem-solving skills
  • Team collaboration
  • Scheduling
  • Appointment scheduling
  • Scheduling appointments
  • Office organization
  • Filing

Timeline

Front Desk Receptionist

Premiere Vision
05.2023 - 10.2023

Cashed/ Assistant Manager

Simple Simon’s Pizza
02.2016 - 10.2018

Catering Server

Somekindacatering
02.2013 - 08.2016

GED -

Erick High School
Jerrica Greer