Jerry Boone
San Antonio,TX
Summary
Positive, collaborative, and solutions-oriented professional with strong organizational and leadership skills. Possesses comprehensive understanding of team dynamics and project management, along with expertise in conflict resolution and performance optimization. Committed to fostering productive work environment and driving team success.
Overview
4
4
years of professional experience
Work History
Move Supervisor/Operations Manager
Generations Team
San Antonio, TX
10.2023 - 05.2025
- Assisted in developing operational processes for improved efficiency.
- Collaborated with team members to streamline workflow and reduce delays.
- Supported daily operations by maintaining accurate documentation and records.
- Participated in safety training programs to ensure compliance with standards.
- Provided administrative support in scheduling and coordinating team meetings.
- Engaged in problem-solving discussions to identify process improvements.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and implemented strategies to maximize customer satisfaction.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Owner
T.M.C The Moving Company
San Antonio, TX
10.2022 - 06.2023
- Oversaw daily operations to ensure timely and efficient moving services.
- Developed and implemented streamlined processes for inventory management.
- Trained and mentored staff on best practices in customer service and logistics.
- Managed scheduling and dispatching for optimal resource allocation.
- Conducted regular assessments of operational workflows to identify improvement areas.
- Established relationships with vendors to secure quality supplies at competitive rates.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Mover
All My Sons Moving & Storage
San Antonio, TX
07.2021 - 09.2022
- Coordinated loading and unloading of items, ensuring proper handling techniques.
- Implemented organizational systems for inventory management during moves.
- Streamlined packing processes, enhancing efficiency and reducing damage risks.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Moved furniture and boxes using utility dolly and truck ramp.
- Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
- Strapped items down over protective padding to secure throughout transportation.
- Inspected items for damage and reported issues to supervisor for resolution.
- Provided physical assistance during heavy lifting tasks as needed, minimizing risk of injury for both employees and clients'' possessions.
- Communicated with customers courteously and professionally to drive satisfaction.
- Improved client satisfaction by carefully packing and transporting their belongings in a timely manner.
Education
High School Diploma -
Mineral Wells Highschool
Mineral Wells, TXSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Complex Problem-solving
- Inventory control
- Staff development
- Processes and procedures
- Process monitoring and improvement
- Schedule development
- Conflict resolution
- Waste reduction
- Coaching and mentoring
- Risk management
Timeline
Move Supervisor/Operations Manager
Generations Team
10.2023 - 05.2025
Owner
T.M.C The Moving Company
10.2022 - 06.2023
Mover
All My Sons Moving & Storage
07.2021 - 09.2022
High School Diploma -
Mineral Wells Highschool