Jerry McNett
Paw Paw ,MI
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
Work History
General Manager
McDonald's
01.2024 - Current
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
General Manager
McDonald's
07.2021 - 12.2023
- Managed employee reviews, training, schedules.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Department Manager
McDonald's
07.2019 - 07.2021
- Led the team to consistently achieve or exceed performance targets.
Certified Swing Manager
McDonald's
06.2018 - 07.2019
- Maintained high cleanliness standards, resulting in positive health inspections and a welcoming environment for customers.
- Enhanced customer satisfaction through consistently providing friendly and efficient service.
Primary Maintenance
McDonald's
01.2015 - 06.2018
- Performed preventative maintenance and cleanliness on equipment. Maintain a high level of store cleanliness.
Crew Member
McDonald's
05.2009 - 12.2015
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
Education
No Degree - IT Support Technician
Kalamazoo Valley Community College
Kalamazoo, MIHigh School Diploma -
Paw Paw High School
Paw Paw, MI05.1995
Skills
- Schedule Management
- Workflow Planning
- Customer Retention
Timeline
General Manager
McDonald's
01.2024 - Current
General Manager
McDonald's
07.2021 - 12.2023
Department Manager
McDonald's
07.2019 - 07.2021
Certified Swing Manager
McDonald's
06.2018 - 07.2019
Primary Maintenance
McDonald's
01.2015 - 06.2018
Crew Member
McDonald's
05.2009 - 12.2015
No Degree - IT Support Technician
Kalamazoo Valley Community College
High School Diploma -
Paw Paw High School