Julia Robbins
Summary
An organized, outgoing and tenacious individual who’s looking for opportunities in the work-force to create connections with other professionals\colleagues\customers, hone my skills to best assist my job and spread a positive attitude.
Overview
10
10
years of professional experience
Work History
General Manager
Leslie’s Pool Supply
Queen Creek
08.2024 - Current
- Managed daily operations to ensure efficient restaurant performance.
- Oversaw staff training and development, resulting in improved service quality and customer satisfaction.
- Encourage team to hit sales goals and further profit.
- Implemented inventory control measures to reduce waste and costs.
- Ensured compliance with all safety procedures to protect staff and customers during operations.
- Sold chemicals and tested pool water quality to maintain safe swimming conditions.
Deli, Produce, Frozen Assistant Manager
Neighborhood Walmart
Mesa
04.2023 - 02.2024
- Managed frozen food inventory, ensuring optimal stock levels to meet customer demand.
- Assisted customers in locating frozen products and resolving inquiries to enhance shopping experience.
- Operated temperature monitoring systems, maintaining product quality and safety standards.
General Manager
Dickeys BBQ Pit
Queen Creek
02.2023 - 01.2024
- Managed daily operations to enhance restaurant performance and guest satisfaction.
- Oversaw staff training and development to elevate service quality and team skills.
- Implemented inventory control measures to minimize waste and optimize cost efficiency.
Shift Lead
Joyride Taco House
Gilbert
12.2022 - 02.2023
- Supervised staff during busy shifts, improving operational efficiency.
- Trained new employees on customer service and restaurant procedures, enhancing team readiness.
- Monitored inventory levels and replenished supplies.
- Learned to work in a fast paced and high intensity environment.
Shift Lead
TC’s Pub and Grub
Gilbert
01.2021 - 11.2022
- Led staff during busy shifts to maintain operational efficiency.
- Developed training program for new employees on customer service and restaurant procedures.
- Managed inventory levels and restocked supplies.
- Cooked on line while ensuring compliance with prep and food regulations.
Receptionist
The Wellness Tree
07.2020 - 01.2021
- Managed business operations, handled phone calls and call-backs, organized documents, scheduled patient appointments, processed financial transactions, and coordinated with therapists and psychiatrists regarding workflow and patient paperwork across multiple computer systems.
- Greeted clients warmly and directed them to appropriate services.
- Managed appointment scheduling using office management software efficiently.
- Handled incoming calls, providing information about services and answering inquiries.
Direct Care Staff
Quality Connections
Flagstaff
05.2019 - 02.2020
- Prepared meals, maintained cleanliness, managed medication administration, and organized outings for 'friends'.
- Managed high-pressure environment while providing compassionate care and support.
- During my training I got CPR and First Aid Certified and am able to act quickly and correctly in tense or dangerous situations if needed.
- Enhanced communication skills with both verbal and non-verbal individuals.
Almond/Snack Clerk
Old World Style Almonds
Flagstaff
02.2019 - 05.2019
- Had the responsibility of over-seeing and supervising the stand, opening and closing, serving snacks and drinks to customers, handling deposit money and money in the cash register, roasting nuts on hot equipment and prepping food for the week, re-stocking supplies that were low, cleaning and making sure the stand is presentable.
- Managed inventory records for almond products and supplies.
- Operated packaging machinery to ensure efficient product preparation.
- Assisted customers with inquiries about almond varieties and sourcing.
Barista
Smooth Brew
Flagstaff
01.2019 - 05.2019
- Oversaw maintenance and supervision of the coffee stand, managed opening and closing procedures, processed deposits and cash transactions, fulfilled customer orders, crafted drinks, and served food in a fast-paced environment.
- Restocked low supplies, cleaned regularly, and kept the regulars happy with their drinks and customer service.
- Prepared and served high-quality coffee beverages to customers.
- Maintained cleanliness and organization of the coffee shop environment.
- Operated espresso machines and other coffee-making equipment efficiently.
Food Service & Delivery Driver
Pita Pit
Flagstaff
05.2018 - 10.2018
- Opened shop, set up for customers, and prepped food for the week to ensure smooth operations.
- I also have the responsibility of delivering food orders and catering orders to customers and businesses around town.
- Delivered food and catering orders to customers and businesses around town, ensuring timely and accurate service.
- Served as general manager overseeing daily operations.
Fundraising Trainee
Public Outreach
Montreal
01.2018 - 02.2018
- Tasked with raising money and starting sponsorships for children in developing countries, mainly focused on getting young girls' education, providing communities with health benefits, clean water and sustainable gardens for food.
- Supported outreach campaigns through effective communication with diverse community members.
- Assisted in organizing events to promote public engagement and awareness initiatives.
- Collaborated with team members to develop strategic outreach materials and presentations.
Paid Intern
New Power Inc.
Murrieta
06.2016 - 07.2016
- Created the structure of the Project Manager Manual, providing a step-by-step guide for clients obtaining solar panels and future employees using various computer programs.
- Coordinated delivery of packages and checks for business partners and clients, ensuring timely reception.
- Addressed challenging customer interactions in accordance with state regulations.
Education
High School Diploma -
Ponderosa High School
Flagstaff, AZSound Production and Audio Engineering -
Musitechnic
Montreal, CanadaSkills
- Inventory management
- Cost reduction
- Sales
- Budgeting and cost control
- Operational efficiency
- Quality assurance
- Quality management
- Vendor sourcing
- Training development
- Team leadership
- Customer service
- Customer experiences
- Relationship management
- Needs anticipation
- Problem Solver
- Analytical skills
- Schedule management
- Multitasker
- Computer knowledge
- Calm under pressure
- Punctuality
- Professional and positive attitude
- Excellent written and verbal communication
- Creative
- Resourceful
- Schedule management
- Relationship management
- Labor cost management
Activities
Travel is one of my main passions and it enables me to learn more about new cultures, food, music and art. I have traveled to Mexico, France, Belize and Canada so far., I enjoy volunteering for organizations that make a direct impact to ongoing problems such as the Humane Society., I’m an accomplished figure skater of seven years, who’s competed in competitions and performed shows at the local ice rink.
Timeline
General Manager
Leslie’s Pool Supply
08.2024 - Current
Deli, Produce, Frozen Assistant Manager
Neighborhood Walmart
04.2023 - 02.2024
General Manager
Dickeys BBQ Pit
02.2023 - 01.2024
Shift Lead
Joyride Taco House
12.2022 - 02.2023
Shift Lead
TC’s Pub and Grub
01.2021 - 11.2022
Receptionist
The Wellness Tree
07.2020 - 01.2021
Direct Care Staff
Quality Connections
05.2019 - 02.2020
Almond/Snack Clerk
Old World Style Almonds
02.2019 - 05.2019
Barista
Smooth Brew
01.2019 - 05.2019
Food Service & Delivery Driver
Pita Pit
05.2018 - 10.2018
Fundraising Trainee
Public Outreach
01.2018 - 02.2018
Paid Intern
New Power Inc.
06.2016 - 07.2016
High School Diploma -
Ponderosa High School
Sound Production and Audio Engineering -
Musitechnic