Jerry Poliard
Philadelphia,PA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Keyholder
GameStop
Philadelphia, PA
08.2024 - 09.2024
- Greeted customers upon entry and assisted them in locating products.
- Provided customer service, answered questions, and addressed complaints regarding merchandise or services.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Assisted with training new employees on company policies, procedures, and guidelines.
- Maintained accurate inventory levels by conducting physical counts of stock items.
Courtesy Clerk
Acme
Philadelphia, PA
08.2023 - 03.2024
- Operated a cash register to process payments from customers.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Assisted customers with product selection and answered questions about store policies.
- Provided excellent customer service by being friendly and courteous at all times.
- Worked as part of a team to meet daily goals for stocking shelves, cleaning.
- Promptly responded to customer requests or complaints in an appropriate manner.
- Carried out special orders requested by customers promptly and efficiently.
Team Member
Burger King
Philadelphia, PA
08.2022 - 08.2023
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Answered phone calls regarding inquiries about products or services.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Looked for ways to go above and beyond job requirements.
Education
High School Diploma -
Calvary Christian Academy
Philadelphia, PA06-2024
Some College (No Degree) - Public Heath & Biology
Arcadia University
Glenside, PASkills
- Sales proficiency
- Merchandise Display
- Scheduling Coordination
- Cash Handling Accuracy
- Store maintenance
- Cash Handling
- Multi-Lingual (French, English, Spanish, Creole)
- Physical Strength and Endurance
- Great Knowledge of Medical Terminology
- Rapid Skill Acquisition
- Well Spoken and Articulate
- Problem Solving Skills
Affiliations
- Active Gym-Goer
- 4 year Varsity Basketball and Track Athlete
- Captain of Highschool Chess Team 2 years
- Yoga Instructor Aide Volunteer 6 months
- Hobbies include: Drawing, Reading, Working out
Languages
English
Professional
Spanish
Limited
Haitian Creole
Professional
French
Limited
Accomplishments
- Distinguished Scholarship Award 100,000$ for Arcadia Univeristy
- Innovation Award for Arcadia University
- Amateur Chess Champion 2022
- 4.3 GPA Senior year with 3 AP classes, 3.8 Cumulative GPA
- School Record Holder Bench Press and Deadlift as a Junior
Certification
- PA State Drivers License
Timeline
Retail Keyholder
GameStop
08.2024 - 09.2024
Courtesy Clerk
Acme
08.2023 - 03.2024
Team Member
Burger King
08.2022 - 08.2023
- PA State Drivers License
High School Diploma -
Calvary Christian Academy
Some College (No Degree) - Public Heath & Biology
Arcadia University
Similar Profiles
Christopher HasseyChristopher Hassey
Manager at GameStopManager at GameStop
Alexander CasarrubiasAlexander Casarrubias
Key Holder/Senior Guest Advisor at GameStopKey Holder/Senior Guest Advisor at GameStop
Jakob ArdonJakob Ardon
Cashier at GameStopCashier at GameStop