Jersey Sabino
Las Vegas,NV
Summary
Pursuing full-time or part time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
1
1
Language
8
8
years of professional experience
Work History
Brand Ambassador
CLEAR
Las Vegas, NV
01.2025 - 05.2026
- Guided customers through identity verification and biometric enrollment steps.
- Educated travelers on membership benefits and enrollment process at airport kiosk.
- Delivered clear product explanations to drive informed purchasing decisions.
- Supported daily kiosk operations by organizing materials and resolving customer questions.
Front Desk Agent
Resorts World
Las Vegas, NV
01.2024 - 10.2024
- Greeted guests, completed check-ins, and confirmed room assignments with accuracy.
- Processed reservations, modifications, and cancellations through property management system.
- Resolved guest inquiries, complaints, and service requests with prompt follow-up.
- Managed cash handling, folio posting, and payment verification during shifts.
Shift Leader
CVS Pharmacy
Las Vegas, NV
08.2021 - 01.2024
- Supervised front-store operations, ensuring smooth customer service and team coverage throughout shifts.
- Managed register activity, cash handling, and transaction accuracy across opening and closing procedures.
- Coordinated associates to maintain recovery, stocking, and merchandising standards on sales floor.
- Resolved customer concerns promptly, supporting service quality and store satisfaction.
Shift Supervisor
Jollibee Foods
Las Vegas, NV
06.2019 - 08.2021
- Supervised front-of-house and kitchen operations to maintain service speed and order accuracy.
- Coordinated crew assignments, break schedules, and task flow to keep shifts running smoothly.
- Monitored food safety, cleanliness, and sanitation standards throughout daily operations.
- Trained new crew members on cash handling, service procedures, and station readiness.
Customer Service Representative
Teletech
Las Vegas, NV
06.2019 - 06.2021
- Resolved inbound customer inquiries with accurate product, billing, and account support.
- Documented case notes to maintain complete interaction histories.
- De-escalated complex service concerns using calm, solution-focused communication.
- Guided customers through troubleshooting steps for technical and service-related issues.
Service Crew Member
Jollibee
Las Vegas, NV
09.2018 - 06.2019
- Delivered friendly customer service and resolved guest concerns promptly at counter and dining areas.
- Prepared menu items following food safety, quality, and portioning standards.
- Maintained clean workstations, dining areas, and service equipment throughout shifts.
Education
Some College - Tourism And Hospitality Management
De La Salle University
PhilippinesHigh School Diploma -
Saint Francis Academy La Salle Greenhills Supervised
Philippines03-2015
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Friendly, positive attitude
- Attention to detail
Languages
Tagalog
Native or Bilingual
Timeline
Brand Ambassador
CLEAR
01.2025 - 05.2026
Front Desk Agent
Resorts World
01.2024 - 10.2024
Shift Leader
CVS Pharmacy
08.2021 - 01.2024
Shift Supervisor
Jollibee Foods
06.2019 - 08.2021
Customer Service Representative
Teletech
06.2019 - 06.2021
Service Crew Member
Jollibee
09.2018 - 06.2019
Some College - Tourism And Hospitality Management
De La Salle University
High School Diploma -
Saint Francis Academy La Salle Greenhills Supervised