Jersey Wischmann
Texas Roadhouse
West Haven,UT
1
Certification
2
years of professional experience
Proactive Custodian experienced in maintaining clean and safe environments through effective cleaning techniques and time management. Contributed to positive atmospheres by resolving problems and ensuring organization in custodial operations. Developed strong interpersonal and organizational skills in fast-paced restaurant settings, effectively managing guest relations and coordinating reservations.
Work History
Restaurant Hostess
7 Months- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed waitlists efficiently, optimizing seating arrangements to minimize wait times.
- Collaborated with servers and kitchen staff to facilitate smooth dining experiences.
- Handled customer inquiries and concerns, providing exceptional service and support.
- Assisted in training new hosts on operational procedures and customer service standards.
- Coordinated special requests with management to accommodate unique guest needs.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Student Custodian
1 Year 11 Months- Maintained classrooms and common areas to ensure sanitary conditions for students and staff.
- Sweeps, mops, and vacuums floors to ensure cleanliness throughout the school.
- Replenished restroom supplies, promoting hygiene and comfort for users.
- Cleaned windows and walls in classrooms, restrooms, offices, hallways and other areas.
- Disposes of waste and recyclables following school guidelines.
- Follows safety procedures while using cleaning equipment and chemicals.
- Coordinated with supervisors to improve custodial practices and service quality.
- Organized custodial closets according to safety protocols.
Education
12th Grade
- 2023 - Current Honor Roll
- 3.78 GPA
- Member of National Honor Society
Skills
Customer service
Greeting guests
Time management
Strong multitasking
Team collaboration
Effective communication
Verbal communication
Problem resolution
Complex Problem-solving
Work independently
Guest engagement
Seating coordination
Certification
- Driver's License
- Food Handler Certification
Education
true
Timeline
Restaurant Hostess
Texas Roadhouse
03.2026 - CurrentRead More
Student Custodian
MIDLAND ELEMENTARY SCHOOL
04.2024 - 03.2026Read More
Westfield High School
12th Grade
Read More