Jersy O'Connell
Amedisys Home Health/ Beacon Home Health
Nashville,TN
1
Language
16
years of professional experience
16 Years experience in Home Health office administration. Detail-oriented and reliable professional skilled in managing multiple priorities with a positive and proactive approach. Committed to teamwork and collaboration, readily embracing additional responsibilities to contribute to collective success. Proven ability to adapt in fast-paced environments, ensuring objectives are met efficiently and effectively. Passionate about fostering a productive workplace culture that drives results and enhances team performance.
Work History
Business Office Manager
5 Years 5 Months- Ran all aspects of the office and provided efficient administrative support to leadership, office staff, and clinicians.
- Processed Medical records requests
- Completed Pre-bills, tracked aging claims with focus on claims over 30 days, held billing accountability meetings weekly. Reviewed pending claims.
- Ordered and maintained office supplies, forms and equipment.
- Back up to our Patient Care Coordinators
- Monitored all PTO requests to ensure staff availability,
- Coordinated and oversaw schedules for our clinicians, optimizing territories
- Implemented process improvements that increased operational efficiency within the office environment.
- Trained and mentored all new hires, set up tablets and orientation calendars
- Managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salary reviews for staff for leadership
- Oversaw compliance with regulatory requirements, mitigating risks associated with home health services. Primary contact for State Auditors
- Coordinated office events and meetings
- Assisted in the recruitment process, conducting interviews
- Managed all timesheets for contract labor
- Reviewed monthly fiancials with leadership to review revenue and care center costs
- Completed bi-weekly payroll for 35 employees.
- Lead weekly Patient Care Conference, reviewed all patients coming up for recerts and discharges.
- Participated in weekly clinical accountability meetings reviewing our care centers key performance indicators such as field staff productivity, missed visits, coding and 485 updates, analysis on any upcoming Lupa's, our star ratings.
- Quarterly QAPI reporting and identifying trends with / CM's and leadership
Administrator
9 Years- Assisted our Centralized Intake and Scheduling team. I coordinated all face-to-face appointments with patients and providers' offices. I built relationships with our provider offices and maintained all incoming orders from our nursing staff and sent them to physicians for approvals and signatures. Maintained HR files with renewable requirements, State binders, Corporate Binders, Meeting Minutes and all Licensing for my branch. Prepared and Maintained Emergency Preparedness for our agencies.
- Verified eligibility for new referrals and secured authorizations.
- Prepared and submitted payroll bi-weekly for office staff and clinical teams for 5 companies, prepared pre-bill audits for the billing department for timely billing of Medicare and HMO/Managed care claims.
- Verified patient eligibility for insurance coverage on new referrals and requested and maintained authorizations.
- Supported recruitment, hiring, and training processes for new personnel.
Education
Bilingual - Speak and write fluently in Spanish.
Skills
Employee onboarding
Administrative operations
Payroll management
Budget management
Staff training
Deadline management
Languages
Spanish
Native or Bilingual
Timeline
Business Office Manager
Amedisys Home Health/ Beacon Home Health
03.2021 - CurrentRead More
Administrator
Continuous Care Services, LLC
01.2011 - 01.2020Read More
Anthem Career College, Rockledge High School
Read More