Jescycka Cater
Holly Hill,FL
Summary
Experienced professional with a solid background in customer service and team collaboration. Skilled in cash handling, cleaning, and communication, consistently ensuring customer satisfaction and operational efficiency.
Overview
28
28
years of professional experience
Work History
Cashier
Primitive Expressions
Daytona Beach, FL
03.2023 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances through diligent tracking and reconciliation.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Implemented best practices for inventory management, ensuring product availability.
Food Runner
Timpano Italian Chophouse
Orlando, FL
09.2006 - 10.2009
- Delivered food and beverages promptly to ensure excellent guest satisfaction.
- Collaborated with kitchen staff to coordinate timely service and quality assurance.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new team members on service standards and operational procedures.
Server
Macaroni Grill
Lake Buena Vista, FL
03.2004 - 11.2007
- Delivered exceptional customer service by promptly addressing guest inquiries and concerns.
- Managed multiple tables simultaneously, ensuring timely order delivery and satisfaction.
- Collaborated with kitchen staff to maintain efficient workflow during peak hours.
- Trained new servers on menu items and service protocols, enhancing team performance.
Server
Perkins Family Restaurant & Bakery
Orlando, FL
01.1999 - 03.2004
- Implemented upselling techniques, contributing to increased revenue through drink and dessert sales.
- Monitored dining area for cleanliness, ensuring compliance with health and safety standards.
- Resolved guest complaints effectively, maintaining positive dining experiences and loyalty.
- Streamlined service processes to improve table turnover rates and enhance operational efficiency.
Education
GED -
Orange Technical College
Orlando, FLSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Written and verbal communication
- Refunds and exchanges
- Inventory management
- Retail merchandising
Timeline
Cashier
Primitive Expressions
03.2023 - Current
Food Runner
Timpano Italian Chophouse
09.2006 - 10.2009
Server
Macaroni Grill
03.2004 - 11.2007
Server
Perkins Family Restaurant & Bakery
01.1999 - 03.2004
GED -
Orange Technical College