Jesenia Garcia
Corona
Summary
Bilingual and highly organized Medical Receptionist with 2 years of experience providing excellent front-desk support in busy healthcare environments. Skilled in EHR systems, insurance verification, HIPAA compliance, and customer service. Known for being dependable, friendly, and efficient—able to multitask between phone calls, scheduling, and assisting patients with professionalism and care. Fluent in English and Spanish.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Medical Receptionist
Vxl Medical Care
Elmhurst
05.2023 - Current
- Patient Scheduling & Check-in/Check-out
- Insurance Verification and Billing Support.
- HIPAA Compliance.
- EHR Systems (Health Fusion, NextGen)
- Multiline phone systems answered incoming calls, redirected callers to the appropriate personnel department, and took messages as needed.
- Appointment coordination involves scheduling patient appointments and verifying the accuracy of appointment times with providers.
- Entering patients' demographics and health history into the patients' database.
- Data Entry and Medical Record Management.
- Communicated with patients with compassion, while keeping medical information private.
- Relayed messages from patients to physicians about concerns, condition updates, or medication refill requests.
Education
High School Diploma -
Flushing High School
Flushing, NY06-2020
Skills
- Office Administration
- Manage scheduling for multiple providers, and assist with patient follow-ups
- Use EHR software to maintain accurate patient records and appointment logs
- Answer multi-line phones, route calls, and take messages with professionalism
- Assist patients in both English and Spanish, ensuring clear communication and support
- Fluent in Spanish and English
- Customer assistance and interaction
Certification
CPR Certified
Timeline
Front Desk Medical Receptionist
Vxl Medical Care
05.2023 - Current
High School Diploma -
Flushing High School
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