JESENIA PIAZ
Spring,TX
Summary
Dynamic and results-driven professional with proven leadership as a Cashier Team Lead at Kentucky Fried Chicken. Expert in cash handling and customer service, successfully enhancing transaction efficiency during peak hours. Committed to team development and problem-solving, fostering a collaborative environment that drives high satisfaction levels.
Overview
5
5
years of professional experience
Work History
Cashier Team Lead
Kentucky Fried Chicken
11.2023 - 10.2025
- Led cashier team in delivering exceptional customer service and maintaining high satisfaction levels.
- Trained new cashiers on operational procedures and effective point-of-sale systems.
- Oversaw daily cash handling and ensured accuracy of financial transactions.
- Implemented process improvements to enhance transaction efficiency during peak hours.
- Monitored team performance, providing feedback to promote professional development and growth.
Community Clean Up Volunteer
01.2023 - 10.2025
- Organized community clean-up events, engaging volunteers and local residents for participation.
- Coordinated logistics for waste disposal and recycling efforts during clean-up initiatives.
- Educated participants on environmental best practices and proper waste management techniques.
- Developed promotional materials to raise awareness about community cleanliness and sustainability efforts.
- Monitored progress of clean-up activities, ensuring adherence to safety protocols and timelines.
- Mentored new volunteers, providing guidance on effective cleaning methods and teamwork strategies.
- Evaluated post-event outcomes to identify areas for improvement in future clean-up activities.
Stocker
Walmart
10.2020 - 05.2023
- Organized and stocked merchandise on sales floor to ensure optimal product availability.
- Collaborated with team members to maintain clean and safe work environment.
- Assisted in inventory management by tracking stock levels and reporting discrepancies.
- Implemented efficient stocking techniques to enhance product visibility and accessibility.
- Trained new employees on stocking procedures and safety protocols for operational efficiency.
Education
High School Diploma -
NORFOLK PUBLIC SENIOR HIGH SCHOOL
Norfolk, NE05-2022
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
Timeline
Cashier Team Lead
Kentucky Fried Chicken
11.2023 - 10.2025
Community Clean Up Volunteer
01.2023 - 10.2025
Stocker
Walmart
10.2020 - 05.2023
High School Diploma -
NORFOLK PUBLIC SENIOR HIGH SCHOOL