Jess Dyer
Thornton,CO
Summary
Dependable, punctual, and formal team player. Organized, good at planning and problem solving. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Membership Clerk
Costco Wholesale
04.2023 - Current
- Processed membership applications, ensuring accurate data entry and timely updates in the database.
- Trained new hires on membership processes, contributing to a cohesive team environment focused on excellent customer service.
- Enhanced member satisfaction by promptly addressing inquiries and efficiently resolving issues.
- Led tours of facility to show prospects amenities and other benefits of membership.
- Managed inventory control of returned items, ensuring accurate record-keeping and preventing stock discrepancies.
- Provided exceptional member service during all stages of the return process, addressing concerns and resolving issues promptly.
Supervisor in Training
Costco Wholesale
02.2023 - 04.2023
- Boosted team morale with regular recognition of outstanding contributions and accomplishments.
- Cultivated strong relationships with clients through proactive communication and excellent problem-solving abilities.
- Resolved conflicts between team members diplomatically, promoting a harmonious workplace atmosphere.
- Participated in the recruitment process, selecting top talents aligned with company values to contribute positively to the workforce.
Front End Assistant/ Cashier Assistant
Costco Wholesale
10.2022 - 02.2023
- Addressed customer needs and made product recommendations to increase sales.
- Stocked, tagged and displayed merchandise as required.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Food Service Assisstant
Costco Wholesale
02.2021 - 10.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Initiated, planned and executed process improvements to optimize food inventory levels.
- Received deliveries from suppliers, verifying order accuracy and quality before stocking shelves or refrigeration units accordingly.
Front End Assistant/ Cashier Assistant
Costco Wholesale
05.2020 - 02.2021
- Addressed member needs and made product recommendations to increase sales.
- Stocked, tagged and displayed merchandise as required.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Learned duties for various positions and provided backup at key times.
Shift Supervisor
Mad Greens Inspired Eats
06.2017 - 02.2020
- Delegating tasks to team members
- Cashier and register sales, guest service, upkeep of store, supplies, and product
- In charge of cost of goods, inventory, and produce/truck orders
- Hiring and training new employees, store cleanliness, and organization
Supervisor
Boondocks Food & Fun
11.2016 - 06.2017
- Training new employees, cashier and register sales, guest service, upkeep of store, supplies, and product
- Training new teams, delegating to team members, cashier and register sales, guest service, rainchecks, refunds, and voids
Shift Supervisor
Baskin Robbins
02.2016 - 11.2016
- Prepares and sells food and drinks to customers
- Pulls and stocks supplies and ingredients, cleans kitchen area and eating area
- Provides prompt and courteous member service
- Packs member orders into boxes and transfers items to a separate cart for Cashiers
- Performs clean-up, cart retrieval, merchandise restocking and runs for items as directed
Education
Esthitican License -
01.2022
Diploma -
Stacey James Institute
Parker, CO08.2021
Diploma -
Colorado Early Colleges
Parker, CO05.2018
Associates -
Arapahoe Community College
Littleton, CO05.2018
Diploma -
Legend High School
Parker, CO06.2016
Skills
- Friendly, outgoing, great with personal interaction
- Determined, quick learner and dedicated to doing my best
- Dependable, punctual, and formal team player
- Organized, good at planning and problem solving
- Membership Processing
Certification
- Eyelash Extension Certificate, 08/19/21
- Spray Tanning Certificate
- Dermaplaning Certificate
- Microneedling Certificate
- Chemical Peels Certificate, 01/26/22
- Microdermabrasion Certificate
- Advanced Waxing Techniques Certificate
Timeline
Membership Clerk
Costco Wholesale
04.2023 - Current
Supervisor in Training
Costco Wholesale
02.2023 - 04.2023
Front End Assistant/ Cashier Assistant
Costco Wholesale
10.2022 - 02.2023
Food Service Assisstant
Costco Wholesale
02.2021 - 10.2022
Front End Assistant/ Cashier Assistant
Costco Wholesale
05.2020 - 02.2021
Shift Supervisor
Mad Greens Inspired Eats
06.2017 - 02.2020
Supervisor
Boondocks Food & Fun
11.2016 - 06.2017
Shift Supervisor
Baskin Robbins
02.2016 - 11.2016
Diploma -
Stacey James Institute
Diploma -
Colorado Early Colleges
Associates -
Arapahoe Community College
Diploma -
Legend High School