Hi, I’m
Jesse Ault
South Bend,IN
Summary
Experienced sales professional with strong background in service entities. Highly effective at exceeding sales goals, collaborating with both internal and external customers to provide effective product solutions. Team player with exceptional leadership, communication, and interpersonal skills. Adept at learning new products and identifying growth opportunities. Possesses strong relationship building and business development skills.
Overview
19
years of professional experience
Work History
Amateur Golf Society of America
Sales and Marketing Representative (Contract)
02.2024 - 07.2024
Job overview
- Performed market research, identified, and successfully targeted prospective sponsors in the business communities of respective tours.
- Collaborated with senior leadership, developed, executed focused sales strategies with expansion goals and objectives, for both sponsors and acquisition of new members.
Gannett Co., Inc./USA TodaySouth Bend, IN
Key Accounts Sales Executive
03.2015 - 11.2023
Job overview
- Managed over $750K in annual sales, consistently met or exceeded digital and print sales goals, grew sales by over 50%, and expanded customer base through new relationships.
- Maintained existing customer relationships and built new relationships through research, networking, and community interactions.
- Created and analyzed customer profiles to identify trends, growth opportunities, and
possible obstacles to success.
The South Bend TribuneSouth Bend, IN
Digital Sales Executive
04.2013 - 03.2015
Job overview
- Served as key member of team which grew digital advertising sales by over 200% YTY comparison 2013 and 2014 through market expansion and development of relationships.
- Developed, successfully implemented robust digital sales strategies focused on increased customer engagement and drove digital marketing sales.
- Collaborated with sales leadership to cultivate consultative approach to digital media sales, which resulted in consistently surpassing budgeted sales goals.
- Transitioned to Gannett Co., Inc., after its acquisition of South Bend Tribune.
Better World BooksMishawaka, IN
Customer Care Manager
08.2007 - 10.2012
Job overview
- Hired, developed, trained, managed staff of 25 associates, conducted performance annual assessments, created individual improvement plans and department business plan.
- Led team charged with implementation of CRM tool which increased productivity by 50% and resulted in annual savings of $75,000.
- Co-designed and successfully implemented the first fraud prevention, screening process for e-commerce site, which resulted in average annual savings of $100,000 in loss prevention.
- Served as key member of team, with both Vice President of Technology and Marketing, charged with continuous improvement to e-commerce site and customer experience.
- Represented organization in Brazil for interactions with partners of non-profit endeavors.
- Reviewed customer satisfaction survey results and addressed any issues.
Better World BooksMishawaka, IN
Customer Care Representative
11.2005 - 08.2007
Job overview
- Addressed, resolved customer inquiries, and concerns in a timely manner.
- Collected and analyzed customer feedback, generated, and provided to management possible improvements to products and services.
Education
Franklin College
Bachelor of Arts from Sociology
Skills
- Proficient in Microsoft Office, Salesforce, and other CRM platforms
- Client Relationship Building
- Sales Quota Achievement
- Business Development
- Consultative Selling
- Key Account Management
- Social Media Marketing
- Cross-Functional Collaboration
- Staff Management
- Project Management
- Talent Development
Highlights
- Consistently met or exceeded sales goals while managing more than $750,000 in annual revenue.
- Responsible for growing revenue in print and digital advertising by more than 50% since 2015.
- Integral in growing digital advertising revenues by more than 200% from 2013 to 2014.
- Oversaw the implementation of a CRM tool which resulted in a 50% increase in productivity and annual savings of $75,000.
- Co-designed and implemented the first fraud prevention and screening process for company’s e-commerce site, producing an average annual savings of $100,000 in loss prevention.
- Worked in close collaboration with the Vice Presidents of Technology and Marketing to continuously improve the e-commerce site and customer experience.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureCareer advancementWork from home optionPaid time off401k matchPaid sick leaveTimeline
Sales and Marketing Representative (Contract)
Amateur Golf Society of America
02.2024 - 07.2024
Key Accounts Sales Executive
Gannett Co., Inc./USA Today
03.2015 - 11.2023
Digital Sales Executive
The South Bend Tribune
04.2013 - 03.2015
Customer Care Manager
Better World Books
08.2007 - 10.2012
Customer Care Representative
Better World Books
11.2005 - 08.2007
Franklin College
Bachelor of Arts from Sociology
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