Jesse Brown
Alvarado,TX
Summary
Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
1
1
year of professional experience
Work History
Server
Cotton Patch Cafe
Cedar Hill, TX
02.2023 - 07.2023
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Server Assistant Manager
IHOP
Grand Prairie , TX
06.2022 - 11.2022
- Trained, supervised and evaluated staff on proper service techniques, sanitation standards and menu items.
- Resolved customer complaints in a professional manner while maintaining high level of customer satisfaction.
- Established standards for personnel performance and customer service.
- Resolved problems or concerns to satisfaction of involved parties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
GED -
UME Preparatory Academy
Dallas, TX05-2023
Skills
- Conflict Resolution
- Quick Learning and Memorization Skills
- Guest Engagement
- Call Management
- Product Knowledge
- Organizational Skills
- Verbal and Written Communication
- Problem-Solving Aptitude
Timeline
Server
Cotton Patch Cafe
02.2023 - 07.2023
Server Assistant Manager
IHOP
06.2022 - 11.2022
GED -
UME Preparatory Academy