I am strong leader and problem-solver dedicated to streamlining operations to promote organizational efficiency. I use independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Lead Manager
Travel Centers Of America
07.2019 - 09.2022
Set overall vision and provided team leadership.
Measured team performance and reported metrics to leadership team members.
Defined operational metrics to evaluate efficiency of processes and procedures.
Streamlined operations to improve process efficiency.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Defined clear targets and objectives and communicated to other team members.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.