Jesse Dewing
Bellevue,Nebraska
Summary
Dynamic and results-driven professional with a proven track record at Ameristar Casino, excelling in problem-solving and customer service. Skilled in equipment maintenance and inventory management, I enhance operational efficiency while fostering effective communication. Adaptable and dedicated, I consistently deliver high-quality service in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Slot Attendant
Ameristar Casino
06.2007 - 12.2018
- Monitored gaming machines to ensure proper functionality and adherence to safety standards.
- Assisted patrons with inquiries and provided exceptional customer service during gameplay.
- Conducted routine maintenance checks on slot machines to enhance operational efficiency.
- Processed cash transactions accurately while maintaining a balanced cash drawer.
Lead Porter
Burlington Capital
05.2018 - 12.2021
- Supervised daily operations to ensure timely and efficient property maintenance.
- Trained and mentored new porters on safety protocols and best practices.
- Coordinated with management to streamline workflow processes and enhance service quality.
- Implemented inventory tracking systems for equipment and supplies, reducing waste.
- Enhanced communication between departments to facilitate smoother operational workflows.
- Enhanced team efficiency by streamlining daily tasks and delegating responsibilities among porters.
- Assisted with inventory management, ensuring adequate stock levels and timely reordering of supplies.
- Communicated with coworkers and managers about completed duties.
Delivery Driver
Atlas
12.2021 - Current
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Executed timely deliveries, maintaining high customer satisfaction through effective communication.
- Safely operated delivery vehicle, adhering to traffic regulations and company policies.
Education
High School Diploma -
Iowa Western Community College
Council Bluffs, IASkills
- Problem-solving and troubleshooting
- Worksite safety
- Power tools and hand tools
- Inventory, Building, General, Equipment, and Vehicle maintenance As well as preventive maintenance
- Equipment repairs
- Materials organization and transport
- Loading and unloading
- Effective communication and Interpersonal skills
- Adaptability and flexibility
Timeline
Delivery Driver
Atlas
12.2021 - Current
Lead Porter
Burlington Capital
05.2018 - 12.2021
Slot Attendant
Ameristar Casino
06.2007 - 12.2018
High School Diploma -
Iowa Western Community College