Jesse Howard
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
4
4
years of professional experience
Work History
Store Manager
Piggly Wiggly Grocery Store
09.2021 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Unloading trucks
- Sorting products
- Stocking shelves
- Cleaning and organizing displays
- Removing damaged or out-of-date items
- Securing high-shrink merchandise
- Following safety standards
- Greeted customers promptly.
- Directed customers to store locations.
- Received customer payments.
- Described products and services in detail.
- Monitored areas for security issues and safety hazards.
- Assisted customers in selecting items based on needs.
- Processed customer returns.
- Trained new casher on procedures customer service and sales technique
- Monitor self checkout
- Trouble shooting hardware
- Loading and pulling self checkout each day
Grocery Stocker
Walmart
01.2017 - 01.2019
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
Education
High School Diploma -
Cf Vigor High School
Prichard, AL05.2008
Skills
- Team Development
- Competitor Monitoring
- Report Generation
- Partnership Building
Timeline
Store Manager
Piggly Wiggly Grocery Store
09.2021 - Current
Grocery Stocker
Walmart
01.2017 - 01.2019
High School Diploma -
Cf Vigor High School