Jesse Kramer

Strongsville,OH

Summary

Strong and hard working team oriented employee dedicated to increasing efficiency while providing the highest level of customer service. I have been an assistant to top level insurance agents since the age of 16 with a focus on sales while scheduling appointments for 15 contracted agents. I coordinated with leads and scheduled appointments for individual agents so the agents could focus on selling. I am also assisting in generating leads from around the United States for these agents, all while earning a college degree in Business Administration and playing Division II college baseball.

Overview

years of professional experience

Work History

Independent Contractor

American Income Life Insurance Company

01.2016 - Current

Coordinate with agents in scheduling and organizing leads while maintaining the highest level of customer service.
Generate leads from around the United States for contracted agents through various networks.
Skilled in developing and executing stressful sale strategy, negotiated pricing and contract terms while providing executional customer service, resulting in a 90% customer retention rate.
Delivered outstanding service to maintain and extend relationships with customers for future business opportunities.

Warehouse Worker

Midwest Polymer Group

04.2020 - 09.2020

Assisted in managing inventory and maintaining inflow of products.
Coordinated delivery times with suppliers assuring quick and easy unloading.

Education

Bachelor of Business Administration - Business Administration And Entrepreneurship

Ohio Dominican University

Columbus, OH

05.2023

Accomplishments

Achieved a 3.4 GPA at Ohio Dominican University graduating in four years as an Honors Student.
Made Deans List all three years.
As an Honors Student, my published research dissertation topic was "Is There a Link Between the Restaurant Revitalization Fund and Restaurant Survival?"
Played college baseball for Division II Ohio Dominican University as an Outfielder.
Participated in mentoring younger Honors students as a Senior.
Currently coaching a 12U boys baseball team in North Royalton, OH.

Summary of Qualifications

Eight years of sales experience in calling and following up with leads.
Arranging and maintaining schedules for top level agents.
Computer Skills include proficiency in Microsoft Office 365, Microsoft Word, PowerPoint, Outlook and Excel, Google Workspace Documents: Slides, Sheets, GMail and CRM Platforms.
Training: Salesforce
College graduate with Honors while playing Division II college baseball.

Timeline