Mary Pope
Coconut Creek,FL
Summary
Highly efficient [Job Title] well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
22
22
years of professional experience
Work History
Certified Nursing Assistant
Prisma Health Tuomey Hospital
04.2019 - 05.2021
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Certified Nursing Assistant
Covenant Place
06.2018 - 05.2021
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Customer Service
Golden Corral Buffet And Grill
12.2017 - 06.2018
- Provided excellent customer service to customers and vendors to resolve issues.
- Provided exceptional customer service and addressed customer inquiries.
- Provided exceptional customer service to customers.
Certified Nursing Assistant
Bay Breeze Senior Living And Rehabilitation Center
06.2012 - 03.2014
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Customer Service
Army Air Force Exchange Service, AAFES
06.2007 - 10.2008
- Enhanced customer satisfaction by efficiently managing food court operations and addressing concerns promptly.
- Reduced employee turnover rate by implementing effective training programs and fostering a positive work environment.
- Maintained high standards of cleanliness and sanitation in the food court, ensuring compliance with health regulations.
Customer Service
Chilies Bar & Grill
11.2005 - 05.2006
- Provided excellent customer service to customers and vendors to resolve issues.
- Provided exceptional customer service and addressed customer inquiries.
- Developed and implemented strategies to deliver quality customer service.
Clerk
Globe Telecom
09.2001 - 07.2003
- Increased efficiency by streamlining filing systems and organizing important documents.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
Clerk
Fedex
08.1999 - 01.2001
- Increased efficiency by streamlining filing systems and organizing important documents.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
Education
No Degree - Nursing Assistance
Pensacola State College
Pensacola, FL12.2012
High School Diploma -
Roosevelt College
Marikina, Philippines03.1999
Skills
- Administrative Support
- Quality Control
- Correspondence Writing
- File Maintenance
- Bookkeeping
- Customer Service
- Scheduling
- Data Entry
Timeline
Certified Nursing Assistant
Prisma Health Tuomey Hospital
04.2019 - 05.2021
Certified Nursing Assistant
Covenant Place
06.2018 - 05.2021
Customer Service
Golden Corral Buffet And Grill
12.2017 - 06.2018
Certified Nursing Assistant
Bay Breeze Senior Living And Rehabilitation Center
06.2012 - 03.2014
Customer Service
Army Air Force Exchange Service, AAFES
06.2007 - 10.2008
Customer Service
Chilies Bar & Grill
11.2005 - 05.2006
Clerk
Globe Telecom
09.2001 - 07.2003
Clerk
Fedex
08.1999 - 01.2001
No Degree - Nursing Assistance
Pensacola State College
High School Diploma -
Roosevelt College