Jesse Scarfo
Pittsburgh,PA
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
15
15
years of professional experience
1
1
Certification
Work History
General Manager
Jimmy John's LLC
Cranberry, PA
05.2014 - Current
- Interviewed, trained, and supervised staff
- Effectively managed payroll, decreasing labor cost
- Developed marketing plans to increase sales and decrease cost
- Worked closely with companies placing large catering orders for meetings, events, etc
- Communicated with franchise, recommended necessary changes, implemented effective fixes
- Daily/weekly tasks included placing truck orders, entering inventory, invoices, and payroll into computer system, counting and maintaining correct amount of money inside registers and safe.
Bartender
The Clarion Inn
Cranberry, PA
11.2018 - Current
- Efficiently opened or closed bar according to established procedures, ensuring preparedness for each shift.
- Managed cash handling duties responsibly, ensuring accurate accounting at end of each shift.
- Received, prepared, and served food/drink orders
- Cleaned bar and kitchen area after shift
- Restocked beer and food for next shift
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
Food Truck Crew Member
The Smashery Truck
Pittsburgh, PA
03.2024 - Current
- Operate POS system
- Put toppings on burgers
- Cook when necessary
- Clean/sanitize kitchen and prep area along with other misc closing tasks
Delivery Driver
Pizza Roma
Cranberry, PA
02.2009 - 08.2020
- Morning prep work
- Food quality checks
- Operated POS
- Helped in kitchen when needed.
- Delivered food orders to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
Night Manager
Get-Go
Aliquippa, PA
05.2013 - 05.2014
- Created schedule/edited time changes
- Received vendor orders
- Created nightly shift task lists to assign duties to each employee.
- Register countdown at beginning and end of shift.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Conducted nightly inventory management procedures to track sales and stock levels.
Education
Cybersecurity (unfinished degree) -
Community College of Beaver County
Monaca, PA05.2026
Skills
- Leadership
- Restaurant management
- Food safety
- Cost control
- POS
- Efficient multi-tasker
- Time Management
- Staff Management
- Inventory Control
- Employee Scheduling
- Labor Cost Controls
Certification
Ramp
Timeline
Food Truck Crew Member
The Smashery Truck
03.2024 - Current
Bartender
The Clarion Inn
11.2018 - Current
General Manager
Jimmy John's LLC
05.2014 - Current
Night Manager
Get-Go
05.2013 - 05.2014
Delivery Driver
Pizza Roma
02.2009 - 08.2020
Cybersecurity (unfinished degree) -
Community College of Beaver County
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