Jesse Smith
Indianapolis,IN
Summary
Hardworking employee of 4 years in hospitality enthusiastic about learning sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Always ready for a new challenge and to take the next step professionally. Knowledgeable of the property's needs, local leads, and city events.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Representative
Aflac
09.2023 - Current
- Generated new leads through networking and attending industry events.
- Developed and implemented sales strategies to increase profits.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Night Auditor
Country Inn And Suites
05.2019 - 01.2023
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Generated and printed daily financial reports to track hotel performance.
- Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Developed and maintained positive relationships with guests for satisfaction.
Education
High School Diploma -
Decatur Central High School
Indianapolis, Indiana05.2019
Skills
- Problem-Solving Strengths
- Product Management and Pricing
- Effective Customer Communication
- Very knowledgeable of the property and surrounding area
- Interpersonal Communication Skills
- Complex Problem-Solving
- Serve Customers
- Prospecting Skills
Certification
- Indiana Life and Health, Aflac - 2023
Timeline
Sales Representative
Aflac
09.2023 - Current
Night Auditor
Country Inn And Suites
05.2019 - 01.2023
High School Diploma -
Decatur Central High School