Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jesse Smith

Willard,OH

Summary

Thrived in clinical environment, developing strong interpersonal and crisis intervention skills. Skilled in patient monitoring and therapeutic communication, seeking to transition into new field. Committed to leveraging these transferrable skills to foster growth and success in new role.

Offering compassionate and empathetic approach, eager to learn and develop in behavioral health setting. Brings understanding of mental health basics and therapeutic practices, and can quickly learn new protocols and techniques. Ready to use and develop interpersonal communication and crisis management skills in Desired Position role.

Positive, compassionate, and empathetic, with deep understanding of mental health principles and therapeutic techniques. Knowledge of de-escalation strategies and patient monitoring, coupled with skills in crisis intervention and communication. Dedicated to fostering supportive environment and making meaningful impact on patients' lives.

Experienced with patient care and therapeutic interventions in behavioral health settings. Utilizes de-escalation techniques and therapeutic communication to support patient well-being. Track record of effective team collaboration and adaptability in high-pressure situations.

Professional with experience in behavioral health care, prepared for this role. Skilled in patient care, crisis intervention, and therapeutic support with strong communication abilities. Focused on team collaboration and adaptability to changing needs. Reliable and results-driven, with commitment to improving patient outcomes and fostering supportive environment.

Diligent Desired Position with solid background in behavioral health care. Adept at fostering patient engagement through therapeutic activities and supportive interventions. Proven ability to manage crisis situations and collaborate effectively with multidisciplinary teams.

Behavioral health professional who brings valuable experience in patient care and therapeutic support. Known for facilitating positive outcomes through effective treatment plans and compassionate care. Able to adapt to dynamic environments, collaborating seamlessly with team members to achieve optimal patient results. Skilled in crisis intervention and patient assessment, with focus on empathetic communication and reliability.

Skilled Mental Health Technician with Area of study degree and extensive mental health services background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results.

Diligent program support professional well-versed in evaluating behavioral and physical needs of Type clients. Documenting daily activities and special incidents while effectively managing client needs, assisting with treatment coordination and supporting program operations.

Competent Job Title knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Focused on helping clients improve wellbeing and functioning by preventing substance abuse and improving confidence. Hardworking, reliable, and dedicated.

Patient Behavior Technician with Number years of experience implementing behavioral plans and designated interventions for clients suffering from various behavioral conditions. In-depth knowledge of treatment plans and modification strategies. Skilled relationship-builder with first-rate communication and time management abilities. Committed to promoting development of functional skills and independence.

Patient-focused Job Title offers strong background in psychiatric care. Excels in recordkeeping, time management and patient observation. Delivers top-notch care to patients with mental or emotional disturbances.

Energetic professional performs assessments, monitors behavior and helps develop treatment plans. Proven ability to collaborate with multidisciplinary teams to meet patient needs. Offers skills in task prioritization and task management.

Overview

2027
2027
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Valueplace
  • Greeted and assisted guests, ensuring a positive first impression and smooth check-in process.
  • Managed multi-line phone system, directing calls to appropriate departments efficiently.
  • Maintained accurate guest records using property management software for streamlined operations.
  • Processed reservations and payments, handling transactions with precision and attention to detail.
  • Responded to guest inquiries promptly, resolving issues to enhance overall satisfaction.
  • Coordinated housekeeping schedules, ensuring timely room availability for incoming guests.
  • Assisted in training new staff on front desk procedures and customer service standards.
  • Implemented organizational systems for brochures and promotional materials, improving guest access to information.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.

Residential Aide

Pinnacle Recovery Works
  • Assisted residents with daily living activities, promoting independence and personal choice.
  • Monitored resident behavior and well-being, reporting changes to healthcare staff promptly.
  • Facilitated group activities to enhance social interaction and community engagement among residents.
  • Conducted hourly Qs (rounds) monitored where each patient was located and what they were doing every hour
  • Maintained cleanliness and safety of living areas, ensuring compliance with health regulations.
  • Deescalated patients and redirected when needed.
  • Worked ASA retention when patients tried tk leave before completing program
  • Did patient intakes
  • Conducted skin search
  • Conducted room searches for contraband
  • Luggage search
  • Made coffee
  • Took patients out for smoke breaks
  • Safe pulls and luggage pulls
  • Smoke runs x2 weekly
  • Documented patient charts on KIPU
  • Documented daily incidents, transports, admissions, Discharges medical and mental instabilites on kipu and TEAMS

BHT

Seacrest
Willard, OH
08.2025 - Current
  • Supported residents in daily activities, fostering autonomy and decision-making.
  • Monitored resident behavior and well-being, reporting changes to healthcare staff promptly.
  • Facilitated group activities to enhance social interaction and community engagement among residents.
  • Conducted hourly Qs (rounds) monitored where each patient was located and what they were doing every hour
  • Maintained cleanliness and safety of living areas, ensuring compliance with health regulations.
  • Deescalated patients and redirected when needed.
  • Worked ASA retention when patients tried toleave before completing program
  • Did patient intakes
  • Conducted skin search
  • Conducted room searches for contraband
  • Luggage search
  • Made coffee
  • Took patients out for smoke breaks
  • Safe pulls and luggage pulls
  • Smoke runs x2 weekly
  • Documented Incidentals, intake admissions, Discharges, transports, behavioral and mental instabilites on KIPU and TEAMS
  • Did daily activities with clients
  • Facilitated groups
  • Worked closely with patients to build rapport and bond to help motivate and get them through the first 30 days of their recovery journey

Tanning Consultant

Summer Sun Tanning
Wickliffe, OH
04.2022 - 12.2022
  • Assisted clients in selecting appropriate tanning products and services
  • Educated customers on safe tanning practices and skin care recommendations
  • Maintained cleanliness and organization of tanning equipment and salon space
  • Processed transactions efficiently at point-of-sale system
  • Supported marketing initiatives to promote seasonal specials and membership programs
  • Monitored inventory levels, ensuring availability of popular tanning products
  • Provided exceptional customer service, addressing inquiries and concerns promptly
  • Conducted thorough consultations to personalize tanning experiences for clients
  • Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
  • Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
  • Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
  • Educated clients on health and safety of tanning facilities and procedures.
  • Increased salon revenue through upselling tanning packages and retail products to clients.
  • Fostered a welcoming atmosphere within the salon that encouraged repeat business from satisfied customers.
  • Maintained clean and stocked front counter area.
  • Developed loyal clientele by consistently delivering an exceptional tanning experience tailored to individual preferences.
  • Informed and demonstrated how to use tanning equipment to new clients.
  • Exceeded monthly tanning product and membership sale quotas.
  • Enhanced client experience with thorough knowledge of tanning equipment, proper usage, and safety guidelines.
  • Improved customer satisfaction by providing personalized consultations and recommending appropriate tanning products.
  • Participated in ongoing training sessions on product knowledge, sales techniques, and customer service best practices.
  • Educated clients on skincare techniques to enhance their tanning results while preserving skin health.
  • Contributed to a positive work culture by collaborating with colleagues, sharing expertise, and actively participating in staff meetings.

Car Sales

Mentor Kia
Mentor, OH
04.2015 - 12.2018
  • Increased new car sales by implementing innovative marketing strategies and fostering strong relationships with customers.
  • Increased new car sales by effectively communicating features and benefits of various models to potential buyers.
  • Continuously honed sales skills by attending professional development workshops and training sessions, resulting in increased confidence and expertise in the used car sales industry.
  • Maintained compliance with all state regulations regarding new car sales operations ensuring continued licensure and certification requirements were met consistently over time.
  • Developed customized marketing strategies for reaching target audiences and generating leads for new car sales.
  • Served as a knowledgeable resource for peers seeking guidance on industry trends, emerging technologies, and best practices in car sales.
  • Maintained operations in accordance with used car sales laws.
  • Increased car sales by implementing effective marketing strategies and collaborating with the advertising team.
  • Leveraged eLeads, CDK, DealerTrack, CUDL, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
  • Coordinated with sales team to develop targeted marketing campaigns for increased new car sales.
  • Contributed to the development of innovative incentives programs aimed at increasing new car sales figures while maintaining profitability goals.
  • Increased used car sales by developing and implementing effective marketing strategies.
  • Increased used car sales by implementing effective marketing strategies and promotional campaigns.
  • Organized dealership events and promotions to attract potential customers and boost new car sales.
  • Streamlined new car sales processes by implementing efficient administrative strategies and organizational tactics.
  • Increased used car sales by implementing strategic marketing initiatives and optimizing inventory management.
  • Partnered with sales team members to ensure seamless handoff of newly acquired accounts into the Client Success department''s care.
  • Ensured compliance with dealership and manufacturer guidelines by maintaining accurate records of new car sales procedures.
  • Increased car sales by effectively demonstrating vehicle features and benefits to potential customers.

Education

GED - Social Services

Ashtabula GED
Ashtabula

Social Services

Ohio Christian University
Circleville, OH

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Cash handling
  • Telephone etiquette
  • Problem-solving skills
  • Team collaboration
  • Verbal and written communication
  • Administrative skills
  • Hospitality services
  • Sensitive information handling

Certification

CPR certified

AED trained

First aid training

Timeline

BHT

Seacrest
08.2025 - Current

Tanning Consultant

Summer Sun Tanning
04.2022 - 12.2022

Car Sales

Mentor Kia
04.2015 - 12.2018

Front Desk Receptionist

Valueplace

Residential Aide

Pinnacle Recovery Works

GED - Social Services

Ashtabula GED

Social Services

Ohio Christian University