Jesse Trombly
Fort Worth,TX
Summary
Dynamic server with exceptional customer service skills. Proven ability to enhance guest experiences through effective multitasking and team collaboration.
Overview
3
3
years of professional experience
Work History
Server
Ol' South Pancake House
Fort Worth, TX
05.2026 - Current
- Resolved customer complaints professionally, enhancing overall guest retention rates.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Eggsquisite Cafe LLC
Fort Worth, TX
12.2024 - 06.2026
- Provided exceptional customer service, ensuring a positive dining experience for all patrons.
- Assisted in daily operations by accurately taking and delivering food orders.
- Maintained cleanliness and organization of dining area to enhance customer satisfaction.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on menu items and customer service standards to improve team performance.
- Adapted quickly to changing demands during peak hours, maintaining service quality.
Server
Cotton Patch Cafe
Burleson, TX
05.2025 - 12.2025
- Handled cash transactions efficiently, balancing registers at shift end.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Overnight Stocker
Walmart
Burleson, TX
08.2024 - 12.2024
- Organized and stocked merchandise on shelves to ensure optimal product availability.
- Assisted in unloading delivery trucks, maintaining inventory accuracy and efficiency.
- Collaborated with team members to create appealing product displays, enhancing customer experience.
- Monitored inventory levels and communicated restock needs to management effectively.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
Server Assistant
Red Lobster
Burleson, TX
03.2023 - 05.2024
- Assisted servers in delivering food and beverages promptly to enhance guest satisfaction.
- Supported dining room operations by resetting tables efficiently between guests.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Maintained cleanliness and organization of service areas to promote a welcoming environment.
- Engaged with guests to address inquiries and provide menu recommendations, enhancing overall experience.
- Trained new team members on service standards and operational procedures for consistency.
Education
High School Diploma -
Burleson High School
Burleson, TX05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
- Service prioritization
- Sales techniques
- Task prioritization
- Regulatory compliance
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Server
Ol' South Pancake House
05.2026 - Current
Server
Cotton Patch Cafe
05.2025 - 12.2025
Server
Eggsquisite Cafe LLC
12.2024 - 06.2026
Overnight Stocker
Walmart
08.2024 - 12.2024
Server Assistant
Red Lobster
03.2023 - 05.2024
High School Diploma -
Burleson High School