Jesse Evans
Lansing,MI
Summary
Expert in coordinating services and delivering customer support solutions within the furniture, flooring, and automotive industries. Known for assessing client needs and implementing effective strategies to achieve satisfaction. Strong communicator with a focus on building lasting client relationships.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Best Furniture Outlet
Lansing, MI
12.2025 - 05.2026
- Greeted customers and offered to assist with showroom navigation and selecting products.
- Resolved customer inquiries and concerns with professionalism and care.
- Developed strong relationships with customers to encourage repeat business and referrals.
Flooring Contractor
Evans Wood Flooring Refinishing LLC
Lansing, MI
03.2025 - 12.2025
- Assessed client needs for flooring solutions and materials.
- Provided customer service by answering questions about products and services offered.
- Refinished existing floors using sanding and sealing techniques.
Service Advisor
Lafontaine Buick Gmc
Lansing, MI
05.2022 - 03.2025
- Assisted customers with vehicle maintenance inquiries and service recommendations.
- Upsold additional products or services to enhance the customer experience when appropriate.
- Provided accurate estimates for repair costs, labor times, and parts prices.
Education
Associate of Arts - Graphic Design
Lansing Community College
Lansing, MI05-2010
Skills
- Attention to detail
- Effective communication
- Problem solving
- Mechanical aptitude
- Sales techniques
- Customer relationship management
- Multitasking and organization
- Tech-Savvy
Accomplishments
- 2024 GM Mark of Excellence Award
- 2024 Buick GMC Leading the Charge Sales Training Tour Invitee
Timeline
Retail Sales Associate
Best Furniture Outlet
12.2025 - 05.2026
Flooring Contractor
Evans Wood Flooring Refinishing LLC
03.2025 - 12.2025
Service Advisor
Lafontaine Buick Gmc
05.2022 - 03.2025
Associate of Arts - Graphic Design
Lansing Community College