Summary
Overview
Work History
Education
Skills
Timeline
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Jesseonia Lockett

Chicago,IL

Summary

Motivated and customer-focused retail professional with experience as a Sales Associate, Team Member, and Cashier/Courtesy Clerk. Skilled in providing excellent customer service, handling cash transactions, maintaining organized work areas, and working efficiently in fast-paced environments. Strong communicator, dependable team player, and quick learner committed to creating positive customer experiences and contributing to team success.

Overview

3
3
years of professional experience

Work History

Sales Associate

DTLR
Chicago, IL
03.2025 - Current
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained knowledge of current promotions and sales techniques to drive customer engagement.
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.

Team Member

Portillos
Chicago, IL
08.2024 - 01.2025
  • Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
  • Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
  • Maintained cleanliness and organization of work area, adhering to health and safety standards.
  • Collaborated with team members to meet daily operational goals and enhance workflow efficiency.

Cashier

Jewels Osco
Chicago, IL
10.2023 - 06.2024
  • Operated cash register efficiently, processing customer transactions accurately.
  • Collaborated with team members to streamline checkout processes during peak periods.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Assisted customers with product inquiries, ensuring satisfaction and fostering loyalty.
  • Handled cash and electronic payments while adhering to company policies for security.

Education

High School Diploma -

Perspectives IIT Math And Science Academy
Chicago, IL
05.2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Relationship building
  • Exceptional customer service
  • Money handling
  • Flexible schedule
  • Cash register operation

Timeline

Sales Associate

DTLR
03.2025 - Current

Team Member

Portillos
08.2024 - 01.2025

Cashier

Jewels Osco
10.2023 - 06.2024

High School Diploma -

Perspectives IIT Math And Science Academy