Summary
Overview
Work History
Education
Skills
Timeline
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Jessi Giltner

Napa,CA

Summary

Skilled Restaurant professional committed to creating outstanding experiences with a drive to go above and beyond to satisfy customers needs. Demonstrates exceptional detail-focused multitasking skills. Maintains a positive professional attitude and polished appearance. Great understanding of hospitality, food and beverage services, offering 10 years of experience.

Overview

7
7
years of professional experience

Work History

Server

Alba At Napa River Terrace Inn
09.2022 - Current
  • Handled transactions accurately, contributing to balanced daily financial reports.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Server

R + D Kitchen
11.2021 - 07.2022
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.

Server

Sky & Vine Rooftop Bar
03.2021 - 11.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Server/ Manager

Reddwood Pizzeria
06.2017 - 03.2020
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Led team of servers to consistently meet customer service and sales targets.

Education

High School Diploma -

SIAtech Treasure Island Job Corps
351 Avenue H, San Fransisco, CA
06.2011

Skills

  • Table Bussing
  • Guest Engagement
  • Food and beverage pairings
  • High-volume dining
  • Suggestive Selling

Timeline

Server

Alba At Napa River Terrace Inn
09.2022 - Current

Server

R + D Kitchen
11.2021 - 07.2022

Server

Sky & Vine Rooftop Bar
03.2021 - 11.2021

Server/ Manager

Reddwood Pizzeria
06.2017 - 03.2020

High School Diploma -

SIAtech Treasure Island Job Corps

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Jessi Giltner