Jessica Ablecop
Parrish,FL
Summary
Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations. Adaptable and enterprising manager with solid industry background and proven expertise in building and leading successful teams. Energetic Manager with over 25 years of experience in the restaurant industry offering quality food services. Team leader focused on coaching staff involving kitchen efficiency, inventory and customer satisfaction. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to guests and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Hard working, innovative and goal-oriented professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
21
21
years of professional experience
Work History
Culinary Manager
Longhorn Steakhouse
Bradenton, FL
06.2021 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
Bartender, Server, Key Holder
Longhorn Steakhouse
Bradenton, FL
01.2014 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Corporate Trainer, Bartender, Server
Applebee's Grill + Bar
Bradenton, FL
09.2002 - 05.2014
- Boosted employee engagement by developing and implementing interactive training sessions.
- Enhanced corporate culture by conducting team-building activities and workshops.
- Supported company growth by designing targeted training programs for new hires.
- Improved employee retention rates with ongoing professional development opportunities.
- Streamlined onboarding processes, resulting in decreased time to productivity for new employees.
- Collaborated with department managers to identify skill gaps and develop tailored training solutions.
Education
High School Diploma -
Manatee High School
Bradenton, FL05.2000
Timeline
Culinary Manager
Longhorn Steakhouse
06.2021 - Current
Bartender, Server, Key Holder
Longhorn Steakhouse
01.2014 - Current
Corporate Trainer, Bartender, Server
Applebee's Grill + Bar
09.2002 - 05.2014
High School Diploma -
Manatee High School