Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Albright

Rochester Hills

Summary

Experienced HR and onboarding professional with a background in employee relations, compliance, and high-volume onboarding. Skilled in process improvement and developing employee procedures. Holds a Psychology and Family Studies degree with honors, and a strong focus on fostering positive workplace environments.

Overview

4
4
years of professional experience

Work History

Onboarding Specialist

United Wholesale Mortgage
Pontiac
01.2025 - Current
  • Oversaw necessary onboarding activities, and conducted follow-up meetings to address onboarding concerns and questions.
  • Facilitated communication between departments regarding new hire progress and needs.
  • Tracked completion of new hire paperwork and ensured accuracy of information provided by employees.
  • Developed policies and procedures related to employee onboarding.
  • Worked cross-functionally to onboard between 90 and 200 employees each week.
  • Handled off-boarding of employees outside of compliance related to company and federal employment standards.

Employee Relations Coordinator

United Wholesale Mortgage
Pontiac
01.2024 - 01.2025
  • Handled off-boarding of over 900 employees within a year.
  • Conducted telephone and onsite exit interviews with departing employees to gain feedback on their experience with the organization.
  • Prepared and maintained employment records using human resources management system software.
  • Oversaw the employment termination process and completed the separation paperwork.

Intern

The Care Store
Mount Pleasant
08.2021 - 12.2021
  • Assisted with grant development and networking with local organizations, resulting in an increase in donations and awareness for the organization.
  • Established professional relationships among volunteers and guests to create a more inviting and comfortable environment.
  • Assisted with event planning, support and execution of virtual and in-person engagements.
  • Prepared reports summarizing project progress and results for management review.

Education

Bachelor of Arts - Psychology and Family Studies

Central Michigan University
Mount Pleasant, MI
12-2021

Skills

  • Employee relations and compliance support
  • HRIS and payroll systems (UKG and iCIMS)
  • Relationship building and conflict resolution
  • Process improvement and data management
  • Exit interview facilitation and reporting

Timeline

Onboarding Specialist

United Wholesale Mortgage
01.2025 - Current

Employee Relations Coordinator

United Wholesale Mortgage
01.2024 - 01.2025

Intern

The Care Store
08.2021 - 12.2021

Bachelor of Arts - Psychology and Family Studies

Central Michigan University

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