Jessica Amador
Alvin,TX
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Overview
4
4
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work History
Assistant Manager
Jack in the Box
Weslaco, Texas
03.2023 - 08.2025
- Assisted in training new team members on operational procedures and customer service standards.
- Coordinated daily shift schedules to ensure proper staffing and coverage at the location.
- Managed inventory levels and conducted regular stock checks to maintain product availability.
- Oversaw cash handling procedures, ensuring accuracy and security during transactions.
- Implemented food safety practices to ensure compliance with health regulations and company policies.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Resolved conflicts between team members in an effective manner.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Managed customer service inquiries and complaints in a timely manner.
- Monitored employee performance, providing feedback and support for skill development initiatives.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Lawn Mower
Bochi’s Landscaping
Weslaco
01.2022 - 06.2025
- Operated commercial lawn mowers for efficient grass cutting and maintenance.
- Maintained equipment by cleaning, sharpening blades, and performing routine checks.
- Collaborated with team members to plan weekly landscaping schedules and tasks.
- Communicated with clients to understand specific lawn care requirements and preferences.
- Cut grass, trimmed trees, and bushes and blew clippings off pavement.
- Raked and removed leaves, blowing debris from sidewalk and parking areas.
Education
Donna Nortg High School
Donna, TXSkills
- Cash handling
- Employee training
- Inventory management
- Customer service
- Food safety compliance
- Team leadership
- Effective communication
- Performance monitoring
- Staff delegation
- Client relations
- Equipment maintenance
- Financial management
- Marketing tactics
- Budget assistance
Languages
English
Professional
Spanish
Professional
Certification
- Serve safe certification
Timeline
Assistant Manager
Jack in the Box
03.2023 - 08.2025
Lawn Mower
Bochi’s Landscaping
01.2022 - 06.2025
Donna Nortg High School