Jessica Andrade

Stop & Shop

Hudson, MA

11.2021 - 04.2023

Balanced daily transactions on a computerized point-of-sale system.
Performed other duties as assigned by management.
Assisted customers over the phone regarding store operations, product information and order placement.
Followed company security procedures for handling large sums of money.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Resolved customer complaints professionally in accordance with company policy.
Accepted cash and credit card payments, issued receipts and provided change.
Collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Helped with purchases and signed customers up for rewards program.
Trained new team members in cash register operation, stock procedures, and customer services.
Discounted purchases by scanning and redeeming coupons.
Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Greeted customers promptly and responded to questions.
Answered phone calls to assist customers with questions and orders.
Built and maintained productive relationships with employees.