Jessica Andrade
Hialeah,FL
Summary
Professional and motivated sales and customer service specialist with experience in solar panel sales, front desk operations, and customer relations. Strong ability to communicate with customers, identify their needs, explain products and services, generate leads, and build lasting relationships. Experienced in handling front desk responsibilities, assisting guests, answering phones, maintaining records, and resolving concerns professionally. Billingual in English and Spanish with a positive, dependable, and goal oriented approach.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Front Desk Receptionist
Majestic Tower
9601 collins ave , FL
08.2023 - Current
- Provide professional and welcoming service to guests, residents, employees, and visitors.
- Manage front desk operations while maintaining a professional and organized environment.
- Answer incoming calls and direct inquiries to the appropriate departments.
- Assist visitors with questions, directions, and general information.
- Monitor visitor access and follow established security and safety procedures.
- Maintain accurate daily logs, reports, and records.
- Handle customer concerns calmly and professionally while working toward effective solutions.
- Communicate with management and other team members regarding incidents or important updates.
- Perform administrative duties while managing multiple responsibilities in a fast-paced environment.
- Maintain confidentiality and professionalism when handling sensitive information.
Solar Sales Representative
Expert Solar Systems
Tampa, Florida
02.2022 - 08.2023
- Promoted and sold residential solar panel solutions to prospective customers.
- Educated customers about solar energy potential energy savings, and available solar options.
- Generated leads and communicated with prospective clients through phone and in person interactions.
- Identified customer needs and recommended appropriate solar solutions.
- Conducted sales presentations and clearly explained products and services.
- Built strong relationships with potential and existing customers.
- Addressed questions and objections to help customers make informed purchasing decisions.
- Followed up with leads and maintained communication throughout the sales process.
- Worked toward individual and team sales goals in performance-driven environment.
Education
High School Diploma -
American Senior High School
Miami, FL05-2018
Skills
- Sales & Lead Generation
- Customer Service
- Front Desk Operations
- Client Relationship Management
- Prospecting & Follow-up
- Sales Presentations
- Objection Handling
- Appointment Scheduling
- Phone & In-person Communication
- Administrative Support
- Problem Solving
- Team Collaboration
- Strong interpersonal and communication skills
- Comfortable speaking with new Customers
- Quick learner with ability to understand new products and services
- Professional, dependable, and organized
- Billingual: English & Spanish
Languages
English
Professional
Spanish
Professional
Timeline
Front Desk Receptionist
Majestic Tower
08.2023 - Current
Solar Sales Representative
Expert Solar Systems
02.2022 - 08.2023
High School Diploma -
American Senior High School