JESSICA ARCE
Las Vegas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Always looking to grow and expand knowledge.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Server/Bartender
Lazy Dog Restaurant & Bar
06.2022 - Current
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
Assistant Manager
T-Mobile
02.2020 - 11.2021
- Supervised daily operations of a busy store and created and applied effective sales techniques, including meeting monthly sales goals
- Oversaw inventory management tasks, store supplies, and front-end operations.
Server/Trainer
Hard Rock Café
10.2017 - 03.2020
- Demonstrated a high level of organization, attention to detail, and sense of urgency in a fast-paced environment
- Served VIP guests and private parties with professionalism
- Travelled to assist opening new Hard Rocks and training new employees
- Assisted with the reconciliation of my sales and cash balance at the end of shift.
Owner
Fix My Phone
01.2011 - 08.2017
- Provided a unique experience, tailored to each individual customer, assisting them with any questions, or issues that they have with their phone or wireless service
- Maintained audit compliance by organizing and maintaining an effective filing system, managing inventory levels for profit and loss, securing sensitive documents and information, and making parts and accessory orders.
Education
Completed Certified Nurses Aide program -
Howard College
San Angelo, TX01.2007
Skills
- Decision-Making
- Hospitality service expertise
- Menu Memorization
- Adaptable and Flexible
- Reliable and Responsible
- Friendly, Positive Attitude
- Wine Service
Certification
- Court of Master Sommeliers - Level 1 CMS - Feb. 2024
Timeline
Server/Bartender
Lazy Dog Restaurant & Bar
06.2022 - Current
Assistant Manager
T-Mobile
02.2020 - 11.2021
Server/Trainer
Hard Rock Café
10.2017 - 03.2020
Owner
Fix My Phone
01.2011 - 08.2017
Completed Certified Nurses Aide program -
Howard College