Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Auricchio

Wesley Chapel,FL

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Adept at managing budgets, payroll, invoicing and general accounting functions. Instrumental in keeping business operations fully compliant and working within budgetary guidelines.

Overview

8
8
years of professional experience

Work History

Store Manager

Poppy Clove
03.2022 - Current
  • Trained and guided team members to maintain high productivity and performance metrics
  • Implemented business strategies, increasing revenue and effectively targeting new markets
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings
  • Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback
  • Managed inventory control, cash control, and store opening and closing procedures
  • Approved regular payroll submissions for employees.

Assistant Store Manager

New York & Company
01.2019 - 11.2021
  • Coordinate with store manager to oversee all aspects of store operations, including inventory management, sales forecasting, staff scheduling, and customer service-related issues
  • Interface with customers on a daily basis to ensure a high-quality experience and identify resolutions to order issues
  • Manage all daily functions of retail operations with the store manager, including visual merchandising for new products, inventory forecasting, and sales reporting
  • Led a team of eight sales associates, defined workflows, provided coaching to improve sales performance, and built a high-performance work culture, resulting in a top-five district ranking for sales volume
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations
  • Maintained positive customer relationships by responding quickly to customer service inquiries.

Store Co-Manager

US Polo
09.2018 - 11.2020
  • Use skills in upselling to exceed sales targets regularly
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Hired, trained and evaluated personnel in sales and marketing.

Co-Manager

Forever 21
02.2016 - 05.2018
  • Use skills in upselling to regularly exceed sales targets
  • Maintained high customer service standards in high-volume, fast-paced environments
  • Support store manager throughout hiring process, including screening applicants, conducting interviews, and coordinating onboarding activities
  • Performed regular reviews assessing each employee's performance and developed improvement plans
  • Performed statistical analyses to gather data for operational and forecast team needs.

Education

Associate of Science - Forensic Science

Pasco-Hernando State College
New Port Richey, FL
01.2025

High School Diploma -

Moore Mickens Education Center
Dade City, FL
03.2016

Skills

  • Personnel Development
  • Budget Administration
  • Shift Scheduling
  • Employee Training
  • Revenue Generation
  • Operations Management

Timeline

Store Manager

Poppy Clove
03.2022 - Current

Assistant Store Manager

New York & Company
01.2019 - 11.2021

Store Co-Manager

US Polo
09.2018 - 11.2020

Co-Manager

Forever 21
02.2016 - 05.2018

Associate of Science - Forensic Science

Pasco-Hernando State College

High School Diploma -

Moore Mickens Education Center

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Jessica Auricchio