Jessica Aven
Broken Arrow,OK
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
8
8
years of professional experience
Work History
Sales Associate
Lane Bryant
08.2023 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Phone Agent
Micahtek
07.2016 - 04.2017
- Maintained detailed records of each interaction, documenting customer concerns and actions taken for future reference or analysis purposes.
- Navigated multiple software applications simultaneously to efficiently manage customer inquiries and provide accurate information.
- Developed rapport with customers to encourage repeat business and positive word-of-mouth referrals.
Assistant Store Manager
Cato
11.2015 - 04.2016
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Education
Associate of Applied Science - Accounting
Tulsa Community College
Tulsa, OK05-2019
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Lane Bryant
08.2023 - 11.2023
Phone Agent
Micahtek
07.2016 - 04.2017
Assistant Store Manager
Cato
11.2015 - 04.2016
Associate of Applied Science - Accounting
Tulsa Community College
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