Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Hi, I’m
Jessica Baskerville
Richmond,VA
Summary
Overview
7
years of professional experience
Work History
Costco Wholesale
Optician
11.2019 - Current
Job overview
- Coordinated with insurance providers to verify coverage and complete accurate claim submissions for patients.
- Participated in continuing education opportunities to stay current on industry trends, advancements in technology, and emerging best practices.
- Managed inventory levels to ensure adequate stock of lenses, frames, contact lenses, and accessories.
- Educated patients on proper eyewear usage and maintenance, ensuring long-lasting functionality of glasses.
- Trained new employees on industry best practices, company policies, and equipment operation to maintain a high standard of service.
- Contributed to a positive work environment by collaborating effectively with team members and demonstrating strong problem-solving abilities.
- Maximized visual acuity by skillfully adjusting eyeglasses for optimal fit and comfort.
Peninsula Eye Care
Optician
04.2019 - 10.2019
Job overview
- Receiving orders from the opticians, check in frames and lenses to the orders that are placed
- Fabrication of the glasses, checking for accuracy
- Ensuring that there is no damage to the lenses or frame
- Adjusting and repairing glasses as needed, as well as greeting customers and processing sales transactions
- Contacting customers to notify them of transactions that may have an outstanding balance, as well as when their glasses are ready for pick-up
- Assisting in monthly inventory counts, answering phone calls, and maintaining an inventory of items for sale.
Eye Center of Virginia
Optician
02.2019 - 03.2019
Job overview
- Adjusting and repairing glasses as needed, as well as greeting customers and processing sales transactions
- Contacting customers to notify them of transactions that may have an outstanding balance, as well as when their glasses are ready for pick-up
- Assisting in monthly inventory counts, answering phone calls, and maintaining an inventory of items for sale
- Receiving order from the opticians, check in frames and lenses to the orders that are placed
- Fabrication of the glasses, checking for accuracy
- Ensuring that there is no damage to the lenses or frame.
Virginia Eye Institute
Optical lab tech/ optician
04.2017 - 02.2019
Job overview
- Receiving order from the opticians, check in frames and lenses to the orders that are placed
- Fabrication of the glasses, checking for accuracy
- Ensuring that there is no damage to the lenses or frame
- Recording the orders into the computer
- Shipping the completed orders to the location
- Processing returns of duplicate orders
- Adjusting and repairing glasses as needed, as well as greeting customers and processing sales transactions
- Contacting customers to notify them of transactions that may have an outstanding balance, as well as when their glasses are ready for pick-up
- Assisting in monthly inventory counts, answering phone calls, and maintaining an inventory of items for sale.
Education
J. Sargeant Reynolds Community College
AAS from Opticianry
12.2019
University Overview
Skills
Customer Service
Optical Measurements
Insurance Verification
Computer Skills
Quality Control
Frame Repair
Skillscertifications
Skillscertifications
- Microsoft office suites
- NOCTI Certification in Administrative Assisting
- OSHA Trained
- ABO Certification
- Licensed Optician
Timeline
Optician
Costco Wholesale
11.2019 - Current
Optician
Peninsula Eye Care
04.2019 - 10.2019
Optician
Eye Center of Virginia
02.2019 - 03.2019
Optical lab tech/ optician
Virginia Eye Institute
04.2017 - 02.2019
J. Sargeant Reynolds Community College
AAS from Opticianry