Jessica Bill
West Henrietta,NY
Overview
18
18
years of professional experience
Work History
Physician Support Specialist
University Of Rochester
2400 S. Clinton Ave H 110 Rochester, NY 14618
10.2013 - Current
- Patient Check Out
- Answer Multi Line Phone calls
- Schedule medical appointments
- Place orders
- Obtain prior authorizations from insurances
- Sort faxes
- medical record incoming faxes and deliver to doctors
- Direct support to Doctors
Secretary
Concentra
687 Lee Rd Rochester NY
05.2009 - 09.2013
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Check Patients in and Out
Eyewear Specialist
Sterling Optical
3333 W Henrietta Rd, Rochester, NY 14623
10.2005 - 05.2009
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
- Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
- Helped Customers Pick out eyeglass.
- Taught Patients how to put contacts in.
Education
High School Diploma -
Wayland-Cohocton High School
Wayland, NY06.2000
Skills
- Customer Relations
- Emergency Response
- Proficient in E Record
- Multitasking
Timeline
Physician Support Specialist
University Of Rochester
10.2013 - Current
Secretary
Concentra
05.2009 - 09.2013
Eyewear Specialist
Sterling Optical
10.2005 - 05.2009
High School Diploma -
Wayland-Cohocton High School