Jessica Bingham

• Supported administration staff with records requests to support patient care.
• Pulled patient charts for upcoming appointments.
• Generated reports on patient data and record-keeping activities as required by management.
• Managed release of information requests and identified requestors as patient, relation or provider.
• Updated patient demographic and insurance information in the medical record system.
• Set up patient charts and documented information in various company software.
• Entered data into electronic health record systems.
• Reviewed medical records for completeness and accuracy according to established guidelines.
• Indexed and cataloged medical records for easy retrieval and archival purposes.
• Obtained information by contacting appropriate personnel or patients.
• Identified discrepancies between physical documentation and electronic health records.
• Answered questions and fulfilled requests with friendly and knowledgeable service.
• Reviewed patient charts for accuracy and completeness.
• Retrieved medical records upon request from healthcare professionals.
• Retrieved medical charts for healthcare staff for filing in medical records.
• Retrieved patient medical records in response to requests from authorized personnel.
• Assisted patients with requests for their medical records, guiding them through the process.
• Coordinated with healthcare providers to clarify unclear or incomplete information in records.
• Entered patient insurance, demographic and health information into software and confirmed records.
• Kept department clean, organized and professional.
• Accurately entered patient information into electronic health record systems.
• Organized patient charts, gathering medical histories, lab results and consents.
• Handled incoming calls and directed callers to appropriate department or employee.
• Scheduled appointments and updated calendars for medical staff based on patient records.
• Processed and invoiced records requests from patients, providers and third parties.
• Prepared reports summarizing patient information as requested by physicians or other healthcare providers.
• Pulled patient records and transferred information to appropriate parties.
• Processed incoming medical records requests.
• Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.
• Call and confirm appointment
• Go over all medical information 2 day prior to appointment . Answer all questions prior to appointment.
• Performed data entry into electronic health record systems.

Organized and managed household duties.

Manage doctors' appointments.

Budgeted household bills and responsibilities.

I was a member of the PTO and the quarterback club.

Team mom of tee ball and football.

• Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
• Responded to ad hoc cleaning duties at end of shift.
• Processed payments accurately using cash registers or POS systems.
• Performed basic math calculations when computing bills for customers' meals.
• Served food and beverages to patrons and confirmed complete orders.
• Garnished dishes and beverages to serve visually appealing menu items.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
• Assisted in preparing salads, appetizers and desserts to speed up food service.
• Took reservations and to-go orders to streamline process for both customer and restaurant.
• Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
• Filled condiments and napkin containers during slack periods.
• Explained menu options to guests, offered suggestions and took orders for food and beverages.
• Communicated with kitchen staff to stay updated on item availability and customer wait times.
• Greeted customers, answered questions and recommended specials to increase profits.
• Presented menus and answered questions regarding items.
• Checked back with customers throughout meal service to ensure satisfaction.
• Trained new employees to perform duties.
• Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
• Developed positive relationships with regular customers through friendly conversation.
• Greeted customers and provided menus.
• Presented menus to patrons to answer questions about menu items and make recommendations.
• Replenished beverages when necessary.
• Bussed tables as needed during peak hours.
• Maintained a clean work station by restocking supplies, wiping down counters.
• Provided accurate change for cash transactions using a cash register system.
• Assisted other wait staff members in times of heavy customer traffic.
• Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
• Organized take-out orders efficiently according to customer requests.
• Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
• Answered questions about menu items, ingredients, and pricing.
• Provided excellent customer service by addressing any complaints or concerns promptly.
• Prepared checks, itemizing total meal costs and taxes.
• Took orders for food and drinks and delivered them to guests.
• Relayed orders to service bar and kitchen via point-of-sale register system.
• Utilized POS system to total meal costs and add taxes for final bill calculation.
• Stocked service areas with supplies during slow periods.
• Completed day-to-day duties accurately and efficiently.

• Facilitated training sessions for new employees on company policies and procedures.
• Maintained a positive work environment that promoted collaboration between team members.
• Managed conflict resolution within the team to maintain a positive work environment
• Ran drive thu
• Ran operations of Backline.
• Make and complete orders in restaurant..