Results-driven Practice Manager with expertise in schedule and workflow management. Proven track record in implementing process improvements that enhance operational efficiency and patient satisfaction.
Overview
19
19
years of professional experience
Work History
Practice Manager
Gastroenterology Associates of North Mississippi
Oxford, MS
03.2023 - Current
Oversee daily operations, ensuring efficient scheduling and patient flow management.
Implemented process improvements, enhancing client satisfaction and operational efficiency.
Managed staff performance evaluations, providing coaching to enhance team productivity.
Coordinated financial reporting and budget management, optimizing resource allocation.
Developed training programs for new hires, fostering skill development and compliance adherence.
Led initiatives to improve compliance with healthcare regulations and standards.
Addressed concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
Clinic Nurse and Clinic Operation Manager
Gastroenterology Associates of North Mississippi
Oxford, MS
09.2014 - 03.2023
Administered medications and treatments following established protocols to ensure patient safety and comfort.
Collaborated with physicians to develop personalized care plans for patients with gastrointestinal disorders.
Monitored vital signs and documented patient progress in electronic health record systems for accurate tracking.
Educated patients on treatment options, dietary changes, and preventive measures to enhance overall health outcomes.
Trained and mentored junior nursing staff, fostering a collaborative team environment focused on patient-centered care.
Conducted comprehensive assessments to identify patient needs, facilitating timely interventions and referrals as necessary.
Coordinated referrals to specialists or external healthcare providers when necessary for specialized care.
Assisted physicians during examinations and procedures, providing expert clinical support as needed.
Clinic Nurse
North Mississippi Medical Center
Oxford, MS
03.2012 - 07.2014
Administered medications and treatments as per physician orders, ensuring patient safety and compliance with protocols.
Monitored patient vitals and health status, documenting changes to inform care adjustments and enhance treatment effectiveness.
Educated patients and families on health management strategies, fostering adherence to treatment plans and enhancing wellness awareness.