Jessica Blyler
Forest Falls
Summary
Customer service professional with 6+ years of experience creating positive client experiences in spa, wellness, and retail settings. Skilled in communication, scheduling, and problem-solving with a focus on empathy, organization, and teamwork.
Overview
16
16
years of professional experience
Work History
Receptionist
International Day Spa
Redlands
02.2023 - 08.2024
- Created a welcoming environment to assist customers in finding desired makeup and skincare products.
- Handled phone calls, scheduled client appointments, and managed therapists' schedules.
- Implemented price changes, processed returns, and supported sales efforts.
- Maintained spa cleanliness and organized office files for streamlined operations.
- Provided beverages and foot soaks to clients in waiting areas.
Receptionist
Inner Evolution Yoga
Redlands
12.2017 - 10.2018
- Greeted customers and students, fostering a welcoming atmosphere.
- Managed accounts, memberships, and processed payments efficiently.
- Handled customer inquiries and guided them on classes and products.
- Maintained sanitation standards and designed promotional materials.
Barista
Starbucks Coffee
San Bernardino
01.2009 - 01.2012
- Prepared food and beverages efficiently while maintaining high quality in fast-paced settings.
- Handled money, accounted for tips, and maintained accurate financial records.
- Traveled to various locations to cover shifts and support operations.
Education
High School Diploma -
Yucaipa High School
Yucaipa, CASkills
- Organizational skills
- Time management
- Telephone communication
- Appointment scheduling
- Administrative support
- Multi-line telephone systems
- Verbal and written communication
- Documentation and reporting
- Calendar management
- Data entry
- Client relations
References
Available upon request
Timeline
Receptionist
International Day Spa
02.2023 - 08.2024
Receptionist
Inner Evolution Yoga
12.2017 - 10.2018
Barista
Starbucks Coffee
01.2009 - 01.2012
High School Diploma -
Yucaipa High School