Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Jessica Bonnell

North Manchester,IN

Summary

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.

Reliable medical office professional offers many years of experience working in busy settings with high patient volumes.

Overview

7
7
years of professional experience

Work History

Medical Receptionist

Clean Slate Centers
Warsaw , IN
04.2022 - Current
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Answered phones promptly and directed calls appropriately.
  • Performed data entry tasks related to billing and collections procedures.
  • Help pt fill out paperwork.

Medical Receptionist

Woodlawn Hospital
Rochester, Indiana
05.2017 - 10.2024
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Answered phones promptly and directed calls appropriately.
  • Performed data entry tasks related to billing and collections procedures.
  • Did PA for orthopedic.
  • Ran pt insurance.

Trainer Assistant

St. Joe
Plymouth, Indiana
06.2019 - 04.2023
  • Collaborated with other departments such as IT and Human Resources to ensure smooth operations of the training program.
  • Created manuals, handouts, presentations, and lesson plans for trainers to use during instruction.
  • Managed all incoming inquiries from learners about courses or programs.
  • Was on-call. Helped out with call offs.

Education

Associate of Science -

Indiana Wesleyan University
Marion, IN
12-2017

Skills

  • Medical Office Procedures
  • Billing support
  • Medical Charting
  • Medical Billing
  • Medical Terminology
  • Insurance Verification
  • Referral Verification
  • Payment Collection
  • HIPAA Compliance
  • Patient Registration
  • Appointment Scheduling
  • Office Administration
  • Patient Scheduling
  • Co-payment collection

Timeline

Medical Receptionist

Clean Slate Centers
04.2022 - Current

Trainer Assistant

St. Joe
06.2019 - 04.2023

Medical Receptionist

Woodlawn Hospital
05.2017 - 10.2024

Associate of Science -

Indiana Wesleyan University
Jessica Bonnell