Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Admissions Representative
Aviation Institute of Maintenance
03.2022 - 03.2023
Ensure compliance with all state, federal and accrediting rules and regulations
Conducted recruitment calls daily and presentations at local high schools attract new students
Meet with potential students to determine acceptance into the school program of choice
Coordinated high school field trips to the college to engage future recruits
Thoroughly reviewed applications and evaluated credentials before submission
Followed up with students post enrollment to ensure a positive transition into the program
Created training manuals and assisted with training during new hire onboarding.
Medical Receptionist
Family Health Watch
07.2021 - 02.2022
Schedule appointments and meetings in person and over the phone
Assist doctor, staff, visitors, and patients
Maintain business inventory such as checking supplies, scheduling equipment deliveries, and maintenance repairs
Maintained high level of confidentiality in handling clients' medical claims, including knowledge of HIPPA.
Medical Claims Adjuster
Broadspire Services
10.2019 - 02.2021
Actively analyze and manage over 100 open workers compensation claims, including directing medical treatment, paying medical bills, and distributing compensation benefits
Handles claims consistent with clients' and corporate policies, procedures and methodologies in accordance with any statutory, regulatory and ethics requirements
Investigated claims to determine compensability; Demonstrate proper claim handling within authority.
Senior Loan Advisor
Bridgecrest Financial
05.2018 - 09.2019
Facilitated relationship management with customers by analyzing financial plans to help them achieve and maintain a current account status by providing client-focused solutions
Facilitated employee relationships through new hire training, surveys, and event planning to boost employee satisfaction
Helped create and implement a 3-month training program for new collections managers.
Assistant Manager
Teavana Dallas Galleria
06.2017 - 02.2018
Promoted to assistant manager within 3 months of employment at an $800,000 annual volume store
Supervised partners during daily operations
Conducted interviews, made hiring recommendations, and trained new hires
Managed store revenue, inventory, ordering and stocking.
Education
Bachelor of Arts in Music -
University of Arkansas at Monticello
Monticello, Arkansas
05.2016
Bachelor of Arts in Music -
University of Arkansas at Monticello
Monticello, Arkansas
05.2016
Skills
Leadership Qualities
Excellent interpersonal skills
Higher Education Knowledge
Ethics and integrity
Skillsproficiencies
Interpersonal communication skills
Verbal and writing skills.
Microsoft Word & Excel
Leadership Experience
Problem-solving abilities
Works well under pressure
Multi-tasking
Tech-Savvy
Adaptable
Data Entry
Critical Thinking
Troubleshooting and research
Client relations
Flexible
Attention to detail
Customer Service
References
Melvin Thomas, Director Of Admissions, Irving, Texas, (903)241-0305
Yuri Nieto, Medical Assistant, Family Health Watch, Dallas, Texas, (972)375-3830
Jasmine Frye, Little Black Press Designs, Little Rock, Arkansas, (501)702-9826
Chief People Officer at Cotulla Education, dba Aviation Institute of Maintenance, Tidewater Tech, Centura CollegeChief People Officer at Cotulla Education, dba Aviation Institute of Maintenance, Tidewater Tech, Centura College