Jessica Brewington

• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Helped customers locate products and checked store system for merchandise at other stores in our district
• Engaged with customers to build rapport and loyalty
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming environment
• Maintained cleanliness and organization of pet enclosures
• Provided daily care and enrichment for pets, ensuring health and well-being
• Monitored animal behavior and reported concerns to management for timely intervention
• Maintained a clean and sanitary environment for pets by regularly cleaning enclosures, bedding, and play areas

• Worked freight and feed trucks, frequently lifted up to 50 pounds
• Followed all merchandising standards and collaborated with FAST Team Member
• Provided an exceptional customer service experience, and formed bonds with multiple customers, building a strong and loyal customer base
• Received promotion from Team Member to Team Lead within first 3 weeks
• Managed a key role in the highest volume store in the district, doing over $8.4 million dollars in sales in a year
• Led a team of 20+ Team Members
• Brought store warranty purchases up over 80% in comparison to the previous year
• Set up interviews, preformed interviews, assisted Store Manager with hiring decisions, communicated with HR in regards to write-ups, and preformed onboarding tasks with new Team Members
• Operated a forklift to unload freight trucks, load large merchandise into customers vehicles, and maintain a clear backroom
• Assisted Store Manager with scheduling
• Dispensed propane into 5lb - 100lb propane tanks, forklift propane tanks and RV propane tanks
• Started out as Team Lead 2, where I was responsible for price changes, clearance, outdoor pricing, and helping the receiver with write-offs. Then changed roles to Team Lead 1 in February of 2025. Where I was responsible for all promotional signage and events.
• Implemented inventory control processes that improved stock accuracy and reduced discrepancies
• Worked with ASM to verify on-hands
• Helped lead my store to become the #1 Tractor Supply in the state of Wisconsin for lawn mower sales
• Picked online BOPIS orders
• Used email to communicate with other stores in the district
• Used Microsoft Word for special use signage and Microsoft Excel to create organized sign-off forms for product rotation

• Unloaded freight by way of pallet jack and electric pallet jack
• Organized and sorted freight coming off of pallets / belt
• Made cardboard bales frequently
• Stocked freight, fronted and faced assigned area, followed all merchandising standards
• Helped MOD team execute resets, set endcaps according to managements directions, preformed price changes and hard mark clearance
• Set shelf capacities, verify on-hands and purge top-cap and backroom
• Clean and organize backroom to prep for truck and assist with efficiency
• Train new associates and help coach trainees
• Work in temperatures as low as -10, lift merchandise as heavy as 50 pounds frequently
• Helped with morning produce freight
• Occasionally filled in for OGP
• Received an appreciation card from leadership for my positivity and teamwork abilities

• Warmly greeted customers and made them feel welcomed
• Took orders over a headset and at the counter
• Brewed coffee and tea, blended smoothies, bakes cookies, scones and muffins
• Closed and prepared cash for daily deposit
• Operated the POS system and drive thru
• Trained new baristas and helped prepare seasonal menu
• Worked well under high-stress situations and communicated well with team to prepare orders
• Built relationships with regulars by remembering specific orders and preferences while providing upbeat and genuine customer service
• Maintained a clean shop by frequently wiping down tables, sweeping, mopping and vacuuming
• Kept behind the counter and kitchen well stocked, clean and up to health code
• Made frequent runs to the local grocery store for supplies when needed during opening

BF Dynamic Labs is an LLC that owns multiple different clothing/merch brands. Such as Dynamic Fits (gym wear) and later on Decomp Clothing (casual wear)

• Sold over 8,300 pieces of merchandise
• Grossed 24k annually
• Managed daily operations of our e-commerce platforms, ensuring good user experience and order fulfillment
• Designed t-shirts, tank tops, bags, gym accessories, hats, ect
• Emailed customers with order confirmation, and answered all customer questions
• Managed store budget and utilized Microsoft Edge to create spreadsheets and supply logs
• Received inventory and shipped product
• Operated t-shirt printer and vinyl label printers
• Quality checked every piece
• Made all advertisements for the business, managed all social medias and analyzed trend data

• Greeted guests, promoted specials, and took orders at the counter and over the headset
• Provided friendly and fun customer service and built strong relationships with regulars
• Trained new team members on food preparation techniques and service standards
• Operated the cash register with high accuracy
• Kept workplace clean and organized in line with restaurant policies
• Unloaded truck and ensured backroom cleanliness
• Cleaned dining room and preformed all janitorial duties for the restaurant
• Collaborated with team members to maintain a smooth workflow during busy hours
• Worked alone on many occasions, and preformed well under high pressure situations
• Utilized time management to prepare store for opening and closing
• Counted tills and prepared deposits while closing

• Created digital art, acrylic paintings, icons, banners and thumbnails for clients in exchange for commission
• Managed sales and built strong relationships with clients
• Marketed my own art through multiple social media channels
• Collaborated with other artists and communicated with clients regularly to insure exact standard and vision were met
• Kept records of sales, managed business funds
• Highly self-motivated