Jessica Buck
Prescott,AR
Summary
Detail-oriented Program Eligibility Specialist with extensive experience in program evaluation and client communication. Proven ability to enhance organizational workflows and improve service delivery while ensuring adherence to state regulations.
Overview
13
13
years of professional experience
Work History
Program Eligibility Specialist
State of Arkansas
Prescott
07.2021 - Current
- Evaluated program eligibility for applicants, ensuring compliance with state regulations and guidelines.
- Conducted interviews to gather necessary information for determining program participation.
- Collaborated with team members to streamline application processes and improve client service delivery.
Administrative Assistant
State of Arkansas
Prescott, AR
12.2018 - 07.2021
- Managed scheduling and coordination of meetings to ensure efficient workflow.
- Maintained filing systems, enhancing document retrieval speed and accuracy.
- Trained new administrative staff on office protocols, improving onboarding efficiency.
Medical Referral Specialist
Prescott Family Clinic
Prescott, AR
06.2013 - 12.2018
- Coordinated patient referrals to specialists, ensuring timely access to appropriate care.
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Developed relationships with healthcare providers to streamline referral processes and improve communication.
- Trained new staff on referral procedures, enhancing team efficiency and knowledge transfer.
Education
Bachelor of Science - Business Management
Western Governors University
Salt Lake City, UT11-2022
Timeline
Program Eligibility Specialist
State of Arkansas
07.2021 - Current
Administrative Assistant
State of Arkansas
12.2018 - 07.2021
Medical Referral Specialist
Prescott Family Clinic
06.2013 - 12.2018
Bachelor of Science - Business Management
Western Governors University