Jessica Buckley
Newmarket,AL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
Work History
Store Manager
Hobby Lobby
10.2007 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Worked effectively in fast-paced environments.
- Assisted with hiring, training and mentoring new staff members.
- Self-motivated, with a strong sense of personal responsibility.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Approved regular payroll submissions for employees.
Education
High School Diploma -
Paul W Bryant High School
Cottondale, AL05.2007
Skills
- Staff hiring
- Team Building and Leadership
- Training Management
- Customer Service
- Store Opening and Closing
- Work Planning and Prioritization
- Scheduling
- Bank deposit procedures
Timeline
Store Manager
Hobby Lobby
10.2007 - Current
High School Diploma -
Paul W Bryant High School
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