Jessica Carrillo
Spring,TX
Summary
Restaurant Professional experienced in relationship-building and time management within fast-paced environments. Delivered exceptional service and satisfaction through accurate order taking and adept money handling, fostering long-term customer loyalty. Cultivated positive dining experiences by warmly welcoming guests and leveraging extensive menu knowledge for tailored recommendations.
Overview
20
20
years of professional experience
Work History
SERVER
IHOP
Houston, USA
07.2002 - 11.2022
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
- Coordinated food and drink orders for multiple tables, achieving timely service and enhancing guest satisfaction.
- Resolved customer inquiries and complaints promptly, creating positive dining experiences.
- Collaborated with kitchen staff to ensure timely delivery of orders, supporting efficient service.
- Trained new staff on menu items and service standards.
- Processed payments accurately using point-of-sale systems.
- Maintained cleanliness and organization of dining area and kitchen.
Education
High School -
Klein High School
Klein, TXSkills
- Menu expertise
- POS and Cash Handling
- Sales techniques
- Multitasking
- Detail orientation
- Flexibility
- Effective communication
Timeline
SERVER
IHOP
07.2002 - 11.2022
High School -
Klein High School