Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Cielo

Jessica Cielo

Aurora,IL

Summary

Experienced and dedicated professional with a proven track record of effectively identifying customer needs and implementing strategies to enhance brand visibility. Skilled in developing innovative solutions to drive business growth and relationships with clients. Demonstrated ability to adapt quickly to changing environments and deliver results in fast-paced settings.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

5
5
years of professional experience

Work History

Lead Cashier

Ulta Beauty Inc.
01.2023 - Current
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Assisted customers by answering questions and fulfilling requests.
  • Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
  • Assisted customers with finding products and answering questions, resulting in an enjoyable shopping experience.

Task Associate

Ulta
01.2023 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.

Fulfillment Lead

Target
05.2020 - 10.2022
  • Lead a high-performing team of fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
  • Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
  • Streamlined fulfillment processes by identifying inefficiencies and implementing solutions to improve workflow.
  • Conducted regular safety audits within the warehouse environment, addressing any potential hazards promptly.

Education

High School Diploma -

East Aurora High School
500 Tomcat Ln Aurora IL 60505
05.2020

Skills

  • Customer assistance
  • Training and mentoring
  • Manager support
  • Visual merchandising
  • Credit and cash transactions
  • Customer service
  • Product restocking
  • Inventory management
  • Out of Stocks
  • Cycle counts
  • Customer engagement
  • Conflict resolution
  • Microsoft office

Timeline

Lead Cashier

Ulta Beauty Inc.
01.2023 - Current

Task Associate

Ulta
01.2023 - Current

Fulfillment Lead

Target
05.2020 - 10.2022

High School Diploma -

East Aurora High School