Jessica Collica
Jacksonville,NC
Summary
Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
12.2021 - Current
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
- Coordinated with vendors regarding product deliveries, guaranteeing adequate supplies available for uninterrupted service provision.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
Education
GED -
Pathways To Graduation
Staten Island, NYSkills
- Cash handling expertise
- Operations management
- Training and mentoring
- Conflict resolution techniques
- Inventory counts
- Strong verbal and written communication
- Policy and procedure enforcement
- Team leadership
- Shift paperwork completion
- Positive attitude
- Strategic thinking
- POS system operation
Timeline
Shift Supervisor
CVS Pharmacy
12.2021 - Current
GED -
Pathways To Graduation