Jessica Comeaux
Summary
Accomplished Certified Medicare Advocate at Agent Solutions, adept at empathetic evaluation and logical problem-solving. Successfully managed complex caseloads, enhancing client engagement and satisfaction. Demonstrated efficient data categorization, achieving a 98% accuracy rate in high-pressure environments. Proven ability to build trusting relationships and deliver expert support, driving positive outcomes.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Certified Medicare Advocate
Agent Solutions
07.2025 - Current
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Delivered friendly service and offered expert support in every interaction.
- Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
- Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
- Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
- Conducted comprehensive client interviews, gathering relevant information to build a strong case foundation.
Cashier
Murphy USA
02.2023 - 01.2024
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Service Agent
Avis Budget Group
02.2023 - 01.2024
- Demonstrated adaptability by quickly learning new systems, tools, and procedures as needed for optimal performance.
- Utilized strong communication skills to effectively address customer concerns and provide solutions that met their needs.
- Assisted clients with inquiries, resolving issues promptly and professionally for improved client relations.
- Handled challenging situations calmly and professionally, finding effective solutions under pressure without compromising quality of service delivery.
Primary Host
The Duchess Downtown
02.2022 - 05.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Lot Attendant
Carvana
02.2022 - 01.2023
- Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
- Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
- Performed regular maintenance tasks such as battery charging or tire inflation checks, reducing downtime due to unexpected issues during peak business hours.
- Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.
Carpenter Helper
Chris Ware
03.2020 - 01.2021
- Collaborated with team members to complete projects on time and within budget constraints.
- Provided reliable support during heavy lifting tasks such as installing beams or moving large sections of wood or building materials.
- Contributed to successful project completion by accurately following blueprints and instructions from lead carpenters.
- Maintained tools and equipment, ensuring optimal performance for efficient task completion.
Delivery Driver
DoorDash
02.2018 - 01.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Grocery Shopper
Instacart
01.2016 - 11.2018
- Ensured proper storage of perishable items during transportation, minimizing spoilage or damage risks.
- Maintained an organized and systematic approach to shopping, resulting in fewer errors and higher accuracy.
- Prioritized order processing based on urgency, optimizing workflow to accommodate same-day deliveries.
- Enhanced customer satisfaction by efficiently fulfilling grocery orders and ensuring product quality.
Private Housekeeper
Self Employed Services
02.2015 - 01.2018
- Cleaned and organized kitchen and eating areas by washing dishes, removing trash and wiping down counters and surfaces.
- Implemented customized cleaning schedules tailored to individual client preferences and needs.
- Managed household tasks efficiently, ensuring timely completion and high-quality results.
- Improved overall cleanliness of homes with meticulous attention to detail during deep-cleaning tasks.
Cashier
Taco Bell
02.2012 - 08.2014
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Car Hopper
Sonic
11.2011 - 02.2012
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
- Balanced orders on trays weighing over 3 lbs and delivered them to cars.
- Memorized orders and maintained 98% accuracy in high-traffic times.
- Maximized productivity during downtime by assisting in cleaning tasks, restocking supplies, or supporting teammates as needed.
Cook
Mr. Gatties
03.2008 - 01.2010
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Waitress
Pizza Hut
01.2008 - 01.2010
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Feezos
Hostess
03.2006 - 11.2007
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Drive Through Cashier
Frosto
01.2004 - 02.2005
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree -
Crowley High School
Crowley, LA05-2004
Skills
- Efficient data categorization
- Empathetic Evaluation
- Logical problem-solving
- Client engagement
Certification
Medicare Advocate Certification
Agent Solutions
Responsible Vendor Certification
Murphy USA
Timeline
Certified Medicare Advocate
Agent Solutions
07.2025 - Current
Cashier
Murphy USA
02.2023 - 01.2024
Service Agent
Avis Budget Group
02.2023 - 01.2024
Primary Host
The Duchess Downtown
02.2022 - 05.2023
Lot Attendant
Carvana
02.2022 - 01.2023
Carpenter Helper
Chris Ware
03.2020 - 01.2021
Delivery Driver
DoorDash
02.2018 - 01.2020
Grocery Shopper
Instacart
01.2016 - 11.2018
Private Housekeeper
Self Employed Services
02.2015 - 01.2018
Cashier
Taco Bell
02.2012 - 08.2014
Car Hopper
Sonic
11.2011 - 02.2012
Cook
Mr. Gatties
03.2008 - 01.2010
Waitress
Pizza Hut
01.2008 - 01.2010
Feezos
Hostess
03.2006 - 11.2007
Drive Through Cashier
Frosto
01.2004 - 02.2005
No Degree -
Crowley High School
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