Jessica CONRAD
Elizabethtown,KY
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Night Auditor
Super 8 Hotel
Elizabethtown, Kentucky
09/28/20 - Current
- Greeted arriving guests and checked them in to their rooms.
- Processed guest check-outs, including payment processing and providing receipts.
- Monitored hotel occupancy, rate availability, and special requests or needs of guests.
- Compiled daily reports on hotel activity such as room occupancy, revenue totals, and other statistics.
- Performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts.
Package Handler
UPS
Louisville, KY
02.2023 - 09.2023
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
- Monitored package deliveries to ensure timely arrivals at destinations.
- Labeled parcels accurately according to company guidelines.
- Reported any lost or damaged items to supervisors immediately upon discovery.
Barista/Shift Supervisor
Starbucks
Elizabethtown, KY
12.2018 - 02.2023
- Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
- Monitored stock levels of coffee beans, syrups, cups, lids, and other supplies needed for operation.
- Maintained a clean and well-stocked work area throughout shifts.
- Assisted customers in selecting beverages based on their preferences.
- Received payments from customers and returned correct change when necessary.
- Ensured compliance with health department regulations related to food handling practices.
Server
Waffle House
Elizabethtown, KY
10.2018 - 05.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
Pocket Feeder
Publishers Press
Lebanon Junction, KY
10.2017 - 10.2018
- Followed safety guidelines while working with pocket feeder machines at all times.
- Communicated effectively with team members regarding progress made towards meeting goals related to pocket feeder operations.
- Maintained work area safety and appearance, focusing on safety, organization and cleanliness.
- Collaborated with team members to deliver efficient, timely and high-quality work.
- Fed various materials into folding machines and ironers quickly and accurately.
- Folded, assembled and packaged materials to complete orders.
Server
Raffertys
Elizabethtown, KY
10.2017 - 10.2018
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
Inventory Specialist
WIS
Elizabethtown, KY
02.2016 - 10.2017
- Maintained accurate and up-to-date inventory records.
- Monitored stock levels to ensure availability of products.
- Conducted periodic inventories and physical counts of product supplies.
- Investigated discrepancies between physical count and computer records.
- Ensured proper storage conditions for all items in the warehouse.
- Utilized barcode scanners to quickly update inventories in the system.
Waitress
Texas Roadhouse
Elizabethtown, KY
02.2015 - 02.2016
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
Cashier
Taco Bell Restaurant
Elizabethtown, KY
03.2014 - 02.2015
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Picker/Packer
Parker Hannifin Corp.
Batesville, MS
08.2011 - 04.2012
- Performed quality control checks on products before packing them for shipment.
- Labeled, sorted, and organized packages for efficient delivery.
- Maintained cleanliness of warehouse areas by sweeping, dusting, and mopping floors.
- Inspected merchandise for damages or defects prior to packaging it up for shipping out.
- Stored inventory in designated locations within the warehouse facility based on size, type.
- Followed safety regulations while working with hazardous materials such as chemicals or flammable liquids.
- Attended regular training sessions to stay updated on company policies and procedures related to picker and packer duties.
Education
Master of Arts - Biology/Theatre Arts
University of Louisville
Louisville, KY06-2027
High School Diploma -
North Hardin High School
Radcliff, KY06-2011
Skills
- Multitasking and Organization
- Problem-Solving
- Assembly line experience
- Stress Tolerance
- Punctual and Dependable
- Material Loading and Unloading
- Health and Safety Regulations
- Good Communication
- Component Assembly
- Heavy Lifting
- Following Instructions
- Production Line Work
- Computer Skills
- Hand-Held Scanners
- Material Handling
- Positive Attitude
- Picking and Packing
- Attention to Detail
- Strong Work Ethic
- Self Motivation
- Time management abilities
- Adaptability
Affiliations
- Spending time with husband and kids.
- Drawing
- Reading
- Writing
- Learning new languages
Accomplishments
- Dean's List at UofL
- Honor Roll in High School
- Nominated to join the National Society of Collegiate Scholars
References
References available upon request.
Timeline
Package Handler
UPS
02.2023 - 09.2023
Barista/Shift Supervisor
Starbucks
12.2018 - 02.2023
Server
Waffle House
10.2018 - 05.2022
Pocket Feeder
Publishers Press
10.2017 - 10.2018
Server
Raffertys
10.2017 - 10.2018
Inventory Specialist
WIS
02.2016 - 10.2017
Waitress
Texas Roadhouse
02.2015 - 02.2016
Cashier
Taco Bell Restaurant
03.2014 - 02.2015
Picker/Packer
Parker Hannifin Corp.
08.2011 - 04.2012
Night Auditor
Super 8 Hotel
09/28/20 - Current
Master of Arts - Biology/Theatre Arts
University of Louisville
High School Diploma -
North Hardin High School