Jessica Cook
Saint Joseph,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Shift Lead
Fun Run St. Joe
11.2021 - Current
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Established positive rapport with customers and staff members alike through strong communication skills.
- Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
Education
High School Diploma -
Central High School
Saint Joseph, MO05.2024
Skills
- Performance Improvement
- Operations Monitoring
- Industry Expertise
- Guest Service
- Employee Training
- Team Motivation
- Conflict Resolution
- Delegation skills
- Team leadership
Accomplishments
2021 National Qualification for Congressional Debate
Affiliations
- Speech and Debate Advisory Board Member
- Spanish Club Treasurer
Timeline
Shift Lead
Fun Run St. Joe
11.2021 - Current
High School Diploma -
Central High School
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